Red Wing in Delafield, WI, offers a top-notch shopping and service experience focused on finding the perfect fit for each customer. The store features the Ultimate Fit Experience, where knowledgeable staff, including specialists like Charlie, help customers choose the right work boots and insoles tailored to their needs. Customers appreciate the friendly and helpful service, with staff taking extra care to resolve sizing issues and ensure comfort. The store also provides ongoing care, such as free oiling, lace replacement, and shoe repairs, making sure footwear stays in excellent condition. Many customers travel over 25 miles to visit this location because of the high level of customer service and personalized attention. Whether purchasing new boots, insoles, or toe protection, visitors consistently describe their experience as friendly, professional, and efficient. Overall, Red Wing in Delafield is known for its dedicated staff, commitment to customer satisfaction, and comprehensive after-purchase care, making it a trusted destination for quality footwear and service.
Worked with Charlie on some insoles that may have come from the factory wrong, he helped trim the insoles and got me all squared away. Great customer service!
June 2025
Very helpful guys. Took my father for shoes but ended up getting insoles that finally after years of suffering help my poor feet.
April 2025
Stopped in today and worked with Charlie. He dealt with my annoying goldilocks sizing issues like a champ. Super friendly knowledgeable guy and an absolute pleasure to work with. As soon as I have me next Heritage shoe/boot need I will be back.
