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April 2025 by Wayne CZERNIAK
Convenient location staff is always friendly and efficient. Little or no wait time
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March 2025 by Family and Pets
This has been my go to bank for 30+ years but it has really gone down in customer service. It seems since their new Manager came (I believe his name is Omar) customers are no longer important. If you let him know of a problem he very clearly lets you know he doesn't care.
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December 2023 by Jeremy Fleischman
Omar was given information sensitive information and blew it. I will never trust US Bank nor Omar. Make better decisions Omar.
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December 2023 by Jeremy Fleischmann
Omar was given information sensitive information and blew it. I will never trust US Bank nor Omar. Make better decisions Omar.
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June 2023 by Marie Oberst
I started coming here after being dissatisfied with other local US Bank locations.Each time I came in I was greeted by a teller who made a connection. I prefer not to handle our accounts online.Garrett assisted us in opening an additional account and was very knowledgeable, friendly and accomidating.
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December 2021 by Grooove e
The folks who work here are patient, polite, and the service is quick and easy!
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January 2020 by Oliver Urbanchek
I’ve always had a good experience here. Professional, helpful, and friendly staff.
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August 2019 by Brandon Hainline
Claims to be 24/7 Banking.... everytime I try to log on or link any US Bank account number to any online service after 11pm Central time I get an error message saying sorry this service is unavailable at this time please try again later. Sometimes I cant log in at all period. At least my less funded credit union I have a better customer experience with....
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January 2019 by Unknown Unknown
A teller that works at this location named Jackie is so rude that I closed my accounts with US Bank. Everytime I went into the bank she was incompetent and acted like I ruined her day. She would talk to herself and mumble under her breath. After months of being treated poorly and being uncomfortable I had finally had enough. I know bank at a new bank where I am always treated kindly.
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July 2018 by AMM MAA
I've had nothing but good experiences at this US bank location. The staff is amazingly helpful. I am disappointed to hear about the negative experience the previous poster shared and I hope the bank terminates any employee who racially discriminates or treats others negatively because people of all colors should be welcome. Overall, my personal experience has been positive.
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July 2017 by Dechon Sumler
I felt absolutely unwanted by the bank located in Delafield WI when I went in to get my bank deposits From a clerk that was at the desk. Im sure it was because of the color of my skin. Im from Little Rock Arkansas and I have never been racially discriminated against in my entire life. This lady deserves to either be re-trained or terminated, no business should tolerate that kind of behavior in there establishment. All businesses are made to be an example of what the future holds not a glimpse of the past. I am the Store Manager of Valvoline Instant oil change and we gross 7 figures a year, out of all the business we supply the bank for the community that kind of behavior is unacceptable! I will not step into that facility anymore and i will be looking for a different bank to take my deposits too thanks to your Unprofessional customer service your clerk provided today. Thanks
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August 2016 by Cara Held
Great, staff is super nice and really helpful. Always makes my day when I go there.
