Cricket Wireless Authorized Retailer offers affordable cell phone plans with no annual contracts, making it easy for customers to choose a plan that fits their lifestyle. Their unlimited plans, starting at $60 per month, include perks like 15GB of mobile hotspot data and access to ad-supported Max streaming, all while utilizing AT&T's reliable network with coverage and 5G in many areas. The store provides straightforward pricing, which many customers find helpful, especially for families and budget-conscious users. Customer service experiences vary. Some customers have reported long wait times and difficulties with support, including billing disputes and unlocking devices. Despite this, many customers praise the staff for their helpfulness and kindness. For example, one customer appreciated an employee named Beth for quickly transferring data to a new phone during a stressful moment. Others, like Chrissy and Ramero, received excellent help with plan adjustments, phone upgrades, and returns, which they found very satisfying. Overall, Cricket Wireless is a solid option for affordable, no-frills mobile service, with friendly staff who often go above and beyond. However, potential customers should be aware that customer service can sometimes be inconsistent.
This is the best Cricket store l have been to.Beth the clerk that works there is amazing! She is always so helpful and great.Scott the owner of this store is awesome love him! Cricket Wireless has the best phone service with great coverage.And the prices on all of their plans is great.
July 2024
Not sure of her name but she was amazing getting my daughter’s phone working again! Very helpful and knowledgeable.
April 2024
My phone was not charging......I was going to lose all my data. Ran to cricket and had a clerk named Beth. She quickly transferred all my data to a new phone before the old one died. She did this while helping other customers. She was kind, knowledgeable and efficient. Thank you Beth for all your wonderful help.
