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August 2023 by mark adelman
Jasmine made the entire process smooth and stress free from working with Insurance and the car rental. The repair work was done promptly, looks & drives fantastic. Highly recommend!
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August 2023 by James Dahl
I can't say enough about the great experience I had purchasing a vehicle here, I have bad credit , they helped me get financed, just a overall great experienceDefinitely will purchase another vehicle when the time comes, thanks again
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July 2023 by Dakota perez
Just want to start out by saying this company is by far the most efficient and reliable company I have worked with. Jasmine is on point with communication, giving you updates through every step of your repair without ever having to wondering what’s going on and how far the progress is! The repair side, the guys did a fantastic job. Looks brand new! 10/10 recommend and will be the only body shop I will be going to from here on out.Services: Painting
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March 2023 by skyler dricken
One of the worst experiences I have had with a shop. Screwed around with my truck for 3 days for an estimate for hitting a deer. Their excuse for taking so long was that they were waiting on a quote for an alignment which is the dumbest thing I’ve heard as I called another shop to get an alignment after the fact and was given a quote before getting off the phone. When I decided to not get the work done there the “free estimate” turned into a $270 fee to get my truck back and blamed it on us for not understanding when they never mentioned once there would be a fee. They claimed a “visual” estimate is free but anything further is labor cost which I understand but they never once said it until after as if to almost trap us into using their shop. Mind you all they did was remove my front bumper and charged me $270 which is insane. Insurance company even told us they have issues with this shop and to take our truck elsewhere. Will never return.
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January 2023 by Tabitha Barrientes
Bought a 2008 Volkswagen Jetta from here. My SO and I took it out for a test drive, in town on the highway, etc. Drove 1 hour 40 minutes home. No lights on the dash. The following day, checking engine light came on so I went to O'Reilly's to get it scanned. It popped up a P2181 code which is a cooling performance code. I reached out to Jasmine to ask about this and she said there wasn't any check engine lights on when they had it. She told me she will look when she got back in the office. Told me it could be low coolant. Filled it up but the light was still on next thing you know the red flashing temperature light came on. Turns out it was a sensor that the clip fell out. It was dumping coolant at this point. When asked about it and said I would like my money back she said we sold it "as is" so you're in the habit of selling unsafe vehicles? People can sue for this kind of thing. She was willing to get it looked it but not willing to have it towed there. I live 1 hr 40 minutes away. So far I have had to replaced 2 sensors and the bolts for the intake manifold are so rounded and rusty I now have to to take it VW just to replace a thermostat. This is ridiculous. I will never buy a car here again.
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January 2023 by Colton Loomis
I called to ask for an estimate on my vehicle, and they instructed me to send over images via email. I did, and after 11 days of not hearing anything, I decided to call to check in. They told me they did not receive the email. Fine, despite my email saying it sent, I understand these things can happen. I resent the email, they verified they received it, and they told me they would get an estimate back to me the within the next day or two. After another 9 days of not hearing anything I called back. They told me their system was down and busy and there were "other auto shops in the area". I understand being busy and not being able to take on more work, but do not give me a timetable and blatantly disregard it with no response. Looking at some of the responses to previous reviews, they do not seem professional at all.
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January 2023 by Renee Mathis
Bought a car from them that was loud due to flex pipe deterioration that they fixed… my car kept leaking oil and I ultimately found had a head gasket leak. Needless to say they sold me a lemon. Don’t buy here.
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December 2022 by Dominic Lopez
Had my toyota camry here for a repair both front and rear end damage. Vehicle was repaired and looks brand new! Work was done professionally and quickly. Thank you crewServices: Painting
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October 2022 by Karen Mielke
We used Delavan Autobody to repair damage caused in a minor accident. Jasmine was very helpful and gave us a quote in a timely manner. The pricing was fair compared to other quotes we received.Our Subaru has a special paint that can be tricky to match. They did a great job matching it perfectly! We are very happy with the final product and the turnaround time was impressive. I highly recommend giving Delavan Autobody your business.
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October 2022 by Elijah Jackl
Bought a 2014 Volkswagen Jetta from them recently after the first 3 days the check engine light came on. The car had a misfiring engine. The heat does not work I bought the car on a hot day and unfortunately did not figure it out in time.
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April 2022 by Paula Schutt
The staff at Delavan Auto Body is wonderful. I purchased a used car from them and found them to be honest, helpful and willing to go the extra mile for their customer. I love my car and am happy I purchased from them. If you are looking for a place to purchase or repair a vehicle, Delavan Auto Body would be your first choice. Thank you to the staff for all of your help??
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April 2022 by Rebecca Gramer
Recently picked up my vehicle from them, as I was in a car accident. Insurance was a little difficult to deal with, but they took care of everything. Kept me informed through out the process and honestly kept me at ease. Truly made a bad situation into a good experience. My looks great and I am very happy.Services: Brakes
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April 2022 by Kaytlin Brager
DO BUY A VEHICLE FROM THEM!!!We bought a car from them, they stated the only thing wrong was a sensor that needed to be replaced and told us they would replace it. We took it back for them to replace it, did not fix any of the issues. I also told the dealership about leaks that were goin on with the car and they stated that there was no leaks goin on with the car we bought. I ended up taking the vehicle to Volkswagen to get a buyers check done. The car has a coolant leak, valve cover leak, and an oil leak. The cars timing chain is also stretched and the car is not able to be driven because of it. Volkswagen also told us the sensors they did put in are incorrect allocation. I did reach out to delavan dealership and they told us that they are not willing to help us with it and will not allow us to take the vehicle back and give us our money back. They are definitely a very scratchy dealership that doesn’t know how to work on a vehicle. They are Definitely a dealership that doesn't care about anything other than money.
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April 2022 by Miles Fabishak
Really happy with Andres and his team. Great service and made me feel comfortable in my car 2nd car buying experience. Bravo!
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April 2022 by konrad frenz
This is a Hidden Gem with quality craftsmen....First class body work and painting. Very friendly and courteous service with reasonable pricing.Service: Body & Trim
