U-Haul Neighborhood Dealer is a small, friendly location with limited hours. The owner is helpful and goes above and beyond to assist customers, even during busy times or holidays. Pickup and return of the truck are easy and straightforward, with charges based on actual miles used. While there can be minor issues, such as online app problems or last-minute pickup notifications, the overall experience is positive. Customers appreciate the owner's kindness and the smooth process, making this a recommended choice for local moving needs despite some small inconveniences.
This is a relatively small location with limited hours but the owner is friendly and my reservation went perfectly. The UHaul app was frozen when I tried checking the return in online but that’s not his fault.
August 2023
The truck pickup was easy and timely. I estimated that the need for a few round-trips to complete moving my mother (50 miles), but her things only took one trip. After I returned the truck (very easy), the owner / location charged me for just 18 miles! I am very, very satisfied. Recommended.
May 2023
The owner was just about to leave with his family on the holiday weekend and he was nice enough to help me. had does family wait. I’m so thankful he went above and beyond and thankful that his family was understanding. I would definitely recommend this U-Haul center. Thanks again and I hope you had a great holiday weekend.
