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October 2025 by Diane Yager
Very personal service when explaining the various options in appliances for the price you pay.
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August 2025 by Tracy Crubel
Great customer service, after having our washing machine stop working, talking to Bob's employees we found an easy fix/ solution. This is why we will continue to buy any appliances from Bob's.
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June 2025 by Lynn Prem
I just wanted to give a shout out to Brent, a service man from Bob’s electric. I called to discuss some issues with our new dishwasher and he spent 15 minutes with me on the telephone troubleshooting. He also helped me with an appliance that I didn’t even purchase at Bob’s. He was kind and patient and I appreciated the help so much! Just one more reason you have our business for life!
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May 2025 by Andre Fleuette
Excellent help.
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January 2025 by Tom Delain
We have purchased multiple appliances from Bob's Electric. Prices typically match or come close to big box store prices. Where Bob's exceeds expectations is in customer care and service. When we needed to wait for a specific refrigerator to arrive from the manufacturer Bob's gave us a loaner at no charge.
This past week we experienced a problem with a dishwasher that would not drain water at the end of it's cycle. I could ascertain the problem was not clogged filters or a drain tube blockage. Over the phone Bob's Electric service technician Brent explained how to take the impeller motor assembly off the dishwasher bottom. Sure enough the impeller had a blockage. Before reassembling I took the impeller motor assembly to Bob's and Brent powered it up to insure that the motor was still functional. No charge for any of this customer support.
An excellent family run enterprise.
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September 2024 by Amanda
Holy moly. I just love this place. I’ve shopped here multiple times, but today, on a Saturday at 1000 we had an emergency with a dead chest freezer. Terry O’Neill and crew got me a new freezer in the back of my truck in less than 20 minutes—- from order, payment and loading! I’m so thankful to have a small town appliance store that has what I need, when I need it.
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August 2024 by John D
The best sales and service anywhere
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August 2024 by robert gille
Great place to ask about used appliances, used parts for appliances, or just for troubleshooting trouble on appliances. They are great people who take the time to try to answer ALL questions.
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July 2024 by Mark Handel
Better price than the big box store on our refrigerator and I know I can get service if I need it. Win/win for me.
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April 2024 by Richard Reinke
Probably the best thing anyone could say about Bob's Electric is I always feel better for shopping there. The knowledge the boys possess is amazing. They continually surprise me at their willingness to help with any issue that you might have with an appliance. From a repair to purchasing new, I feel lucky to have such a high quality establishment in our town.
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February 2024 by Debra Timms
Terry is that special kind of salesman that understands when 4 women (3 generations) walk into his store on a Saturday and say they need ALL new appliances there may be a "little" stressful situation happening!! When he asked, "When do you need these appliances?" and your answer is, "Wednesday." He didn't bat an eye. He treated our 89+ year old mother with respect and kindness! When we called 2 days later to add a range hood his reply was, "No problem. Let's try this and if it doesn't work we'll find one that does." The employees that delivered the appliances were efficient and everything was in its place in short order in perfect shape!! We couldn't have asked for anything better when getting Mom and Dad set up in their new place!! Thanks again to BOB'S ELECTRIC! You did Bob proud!
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January 2024 by Pam Barnes
We purchased a top of the line Speed Queen washer, commercial grade from Bob's Electric on 12-8-23. We set up to have delivery 12-13-23 between 9-10 am. Our salesperson said the driver would call when on their way to deliver. As of 10:24 am, no call, so I called the main office. The woman who answered the phone said the delivery driver should be on his way. She asked, "did he call?" I said, "no." About 5 minutes later, delivery driver called my husband and said "someone called about delivery? He said he was just filling up gas. Well, finally at 11:45 am, he arrived. Didn't say hi to my husband, nor did he say much when he got here. He set our new washer into place, hooked it up, and said let it warm up before using. That was it, and he left. If he would have at least called and said he would be running late, that would have helped, but 1 1/2 hours late! No call, no apology! I will add that we do have a Maytag dryer that we purchased last year. Not a single issue with delivery, and they called ahead of time. Was not pleased at all with our customer sevice experience today.
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December 2023 by Jessica Pape
Always a great experience.
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September 2023 by Randy Edge
Great service and selection. Very knowledgeable and helpful.
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September 2023 by S K
Small, family owned business. Knowledgeable and friendly staff and delivery guys!
