UScellular in Dodgeville is praised for its friendly and helpful staff who provide excellent service. Customers appreciate the knowledgeable employees, especially those who take the time to answer questions and assist with phone upgrades and plan changes. Alec, Malcolm, Kylieh, and Mike are mentioned as particularly helpful, patient, and professional, often going above and beyond to ensure customers are satisfied. Despite busy times and limited staffing, the staff remain courteous and attentive, making the shopping experience positive. Customers highlight their satisfaction with the selection of products, including the latest smartphones, accessories, high-speed internet, and connected home solutions. The store offers special deals and is recommended for its welcoming atmosphere and quality service. Overall, the location is highly recommended for anyone seeking assistance with their communication services, with many customers leaving happy and confident with their purchases.
Bobby Albright, He did a super job switching us back from AT&T. He was very knowledgeable and was very helpful. I'd highly recommend him for any questions and help. Thank you!!
April 2025
Excellent service. Lots of patience. Customer communication great.
September 2024
Stopped in today and Alec was very helpful in helping me select a new phone and getting it set up. Answered all my questions and got everything up and going.
