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“This initially wasn't a 5 star experience as I made a reservation for a 16 foot truck for a 9am pickup. Truth be told, I was a bit frustrated when we arrived only to have no truck in sight. Thankfully, Josh worked with us to get a truck from Rockford so we were on our way within 2 hours. He made it right on our bill which was much appreciated and gave us an additional return window. All in all the customer service and the reliability of the truck (down to Birmingham AL) made this the quality experience it was. We'll definitely rent Penske over Uhaul again!”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“Was there yesterday and from out of town and they changed my headlight bulb n noticed my wiring harness needed to be replaced. Did the fastest Jon n really appreciate it. Who ever the young man was that did it. Big thank you again and the girl in the office who I paid the bill too just all around great customer service n thank you”