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December 2023 by Wendy Meyer
Was there yesterday and from out of town and they changed my headlight bulb n noticed my wiring harness needed to be replaced. Did the fastest Jon n really appreciate it. Who ever the young man was that did it. Big thank you again and the girl in the office who I paid the bill too just all around great customer service n thank you
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January 2023 by Jim S
Easy to rent from, they make the whole process straight forward and quick. I’m happy to have this option in east troy.
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June 2019 by Rachelle Conner
Went to rent a truck which was fine and fairly straightforward. The fees seemed higher than other locations so when my husband and I got back out to our car we made a phone call and realized we could save a lot at a different location renting one way. I understand it was an inconvenience but the woman behind the desk acted like we had ruined her whole day when we came back in. She made a big scene to the other employee and had basically accused us of taking it joy riding or something saying "well I don't know what they did, do I need to go outside and check it out?!" We hadnt even left the parking lot! Thank goodness the other employee stepped in who was polite and professional! It took 2mins to fix the situation. The other woman should find a job outside of customer service!
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June 2019 by Hailey Elwood
Worst experience of my life. Reserved the uhual early this week, called yesterday to confirm, got the ok that everything was set. Go there to pick up the uhual today and they don't have it. Someone didn't return a truck so we don't get one. There are other trucks parked out front but are told they are for other people who made reservations and they can't do that to other people. So what can you do for me I ask? Give us a 7ft smaller truck 30minutes in the other direction of our house and where we are moving to. Thank you Rhode's for being absolutely no help and making the ONE DAY I'm allowed off work to move a complete disaster.
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July 2018 by John S.
Top Notch - 5 Stars for service. A true neighborhood feeling and treatment while big enough to be corporate and professional. Tracey is great and the UHaul process for rental is easy. In addition, I presented them with an 'odd request' for off loading some materials. Well with out a beat, and like I said the neighborhood appeal-Tracey says I think we can help if you need it. Well in the end - a day later- I needed them and she and Mark stopped what they were doing for me. Mark was able to help out my delivery guy and keep him on schedule for his truck route. I didn't know how to say thank you except to write it here for all to see. Rhode's owners have surrounded themselves with great employees and I can only think he treats them well for them to carry those helpful ways onto the customers. Thank you Rhode's, John S.
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October 2017 by Kris M.
Wouldn't dare hire them after their tow truck almost ran me off the freeway today on 8-94. Here's a clue driver-maybe check your giant mirrors before changing lanes-you almost hit me. Lucky I was able to brake and let you in.
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July 2016 by RJ W.
Rhode's Towing has towed many of my vehicles, always on time and never any issues. If you're in need of a tow, I recommend giving Rhode's a call! A+ Business