-
September 2023 by Barbara Nelson
I can't think of anywhere that has service as good as this store. Yesterday when I bought a phone and service everything appeared good, but my previous phone company never actually canceled their service. Today Michael and the store manager talked with the other company for nearly an hour to help them fix the problem. It's solved! My new phone works perfectly.
-
September 2023 by Adam Rozlilek
Store manager went out of her way to help him me kay was the absolute best and help me with things I didn't even know over the top service please recognize this person for there amazing patience and customer service skills
-
September 2023 by Michelle Remington
Very helpful staff (Michael)! They took the time to really listen and help me resolve the issue I was having. Highly recommend.
-
August 2023 by Carmine Iuliano
This AT&T location might be one of the best locations I’ve ever visited. I came yesterday inquiring on buying a new phone, the sales rep Jordan greeted me with one of the biggest & friendliest smiles I’ve ever seen in the world. His customer service was next level and I found myself laughing every 2 minutes! I forgot that I was even purchasing a phone! Needless to say I will be coming to this location as long as he still work there! THANK YOU JORDAN ROBERTS :)
-
August 2023 by Carolyn Mannino
I tried to post this earlier and something happened and it didn’t go. I was in your office in Eau Claire Wisconsin and I was trying to help with my daughters account and Michael & Kay help me out tremendously. They are the best employees anyone could have I had you guys for 40 years and I canceled you when you started making me pay for my phone
-
August 2023 by Wmconner1970 Conner
I had an issue with getting a new password and change a email address. With a little time and a smart manager. She got it done. Thank you so much for your time and help.
-
August 2023 by Jeanne Fletty
The employees were very helpful and patient. They were knowledgeable and willing to spend the time to answer every question. I am extremely pleased with our visits.
-
July 2023 by Linda
I had a fabulous experience at this ATT store today. Michael and Kay were so helpful. They were knowledgeable, friendly, and provided all I wanted and more. They even got me an unexpected discount. Thank you for being trustworthy!
-
May 2023 by Evan Meyer
Staff were helpful and friendly
-
May 2023 by Emma Hebert
Cracked my screen recently and they were super helpful in telling us where to go and letting us know how to get it fixed and about our insurance.
-
May 2023 by Erik Albertus
Solved my 15 hour problem in 20 seconds
-
May 2023 by Scott Deutschlander
My daughter dropped her phone down a storm drain, I called AT&T and talked to Jordan . They close at 7 and we got there at 6:45 Jordan kept the store open until 7:45 getting us all set up with a new phone. Jordan was extremely polite and very knowledgeable. This will now be my go to store for now on. Very pleased.
-
April 2023 by J Rick
Jordan helped me out with a new SIM card. Very knowledgeable and friendly. I highly recommend Jordan and this location to anyone needing AT&T services.
-
April 2023 by de pinga
I can’t remember the name of the employee but he fixed whatever the hell the Rice Lake employees did to my account. They had my phones all mixed up, IMEIs switched around and even though he was new he fixed all of it.Thanks!I’ll be coming to this store from now on. It’s worth the 70 minute drive when the employees do what they’re supposed to vs whatever the hell Rice Lake has been up to.
-
April 2023 by Ms Jane
Very nice, customer service
