-
March 2024 by asher stiehl
Fantastic job im 100% satisfied! The charging port on my galaxy a52 was no longer working I thought it needed a new charging port but after Tracy looked at it she explained all it needed was to be cleaned which saved me over $100! Would highly recommend they have very friendly and helpful service!
-
February 2024 by Timothy Lewison
Bought a Duracell battery in Jan. 2018 6 yrs ago. was still going strong in my x300 John deere with snowblower. Started every time when I had to blow snow sitting out side. 5 stars for sure. Thought I better buy a new Duracell to be safe. cold in Wisconsin
-
January 2024 by John Johnson
Disengaged clerks at store. Not friendly. Received email stating order was ready only to find out that item was discontinued. I can understand that part but no apology or anything. Will not be back. I tried to shop local but instead went to Amazon.
-
December 2023 by Bradley L
Great service tech I brought in my bmw fob that needed a new battery it needed to be solder on inside i will come back
-
November 2023 by Blue Sturkey
TLDRWould give negative stars if possible. Brought my phone back after they botched a screen replacement. Had to beg them just to wipe the glue off my lens. They refused to fix it and refused to take accountability of the poor job. Brought it to an actual Apple Store and then to MacMan where they confirmed my camera was NOT damaged and that it WAS their service that caused the issues. Brought it back to batteries plus and asked them to clean it. They still did a horrible job. Brought it to Macman they took total care of it.Got my phone fixed 3 times before here. Came in for a 4th time and they repaired my screen. It locked itself while lagging out so had to bring it to an Apple Store to get it fixed. Went to set up my Face ID it wouldn’t work they look at it and told me they could fix it but that I should bring it back to whoever did it and see if they’ll do it for free. I came back here pointed out the black residue over my lens. They refused to even acknowledge it at first. Man at the counter just kept saying “it’s a different censor it wouldn’t work regardless you’re not getting a free repair out of me take it somewhere else.”. I was completely appalled and have had amazing service there usually so just waited til the guy I usually work with was back the next day. When I met with him the following morning he initially refused to take accountability. After arguing for 10 minutes he finally agreed to clean it or replace the camera I’m thinking mainly because he just wanted me to stop talking. They cleaned the lense and imagine that my Face ID starts working again! I asked for my old screen back and took it to MacMan . (which I would 10000% recommend over this place in terms of quality and customer service!! They also use actual apple parts not the cheap low quality ones used here. It’s 20$ more for much better service) where they verified that my camera was NOT damaged. I did NOT damage my camera when I dropped it and that THEY botched the job with whatever they use to seal the screen to make it water resistant. They showed me how it had been sloppily applied and because it was locked they weren’t anle to check camera quality. Although they would’ve blamed it on me regardless. Really horrible service would not recommend. Worst customer service I’ve ever experienced. Seems to be a common theme in the reviews. Instead of pretending to care in the responses maybe they should just… idk do better..?
-
October 2023 by Elle Snesrud
Super easy and well done replacement of my iPhone 11 screen! Way cheaper than other places in the area and I would go there again if my screen breaks.
-
October 2023 by cink
good store for batteries... complete jerks though
-
September 2023 by Greg Banchy
Bought a replacement battery for my mower a few weeks ago (to replace a 9 year old battery). Put it in - started right up. 3 weeks later - dead. They won’t replace it claiming (without evidence) that something else caused it. If I could give this company 0 stars I would - they don’t stand behind what they sell. Run away.
-
July 2023 by Rick k
Ordered a battery online for my ATV due to a 18% off promo they had running. I arrived to pick it up and realized I had ordered the wrong one. The representative there showed meThe correct battery and helped me out with good information. He was able to exchange and still give me the 18% off of the correct battery even though I did not order it online. First time there and it was a good experience.
-
July 2023 by Bradley Skroch
Great customer service and always kept informed. Learned some valuable information about utv batteries and differences. Battery was out of stock, but had one within two days.
-
June 2023 by Colleen Leahy
If I could give it zero stars, I would. I went to buy a car battery and was told I could buy the battery, but they wouldn't install it. This place used to be phenomenal, and in fact it installed a battery in this same car, when it was -20F. It's now just batteries, no plus. I am at Victory Auto, across the street, giving them my $300+ dollars, and having it installed. Batteries "Plus" lost a loyal customer today.
-
May 2023 by Jeremy Blandin
Worst customer service experience. The clerk is terrible rude! Attitude right off the start when I told him i was looking to exchange my motorcycle battery i bought last year! 3 year warranty was no good because of neglect. I put my battery in my garage for the winter. Pulled it out to charge it. It wouldn't take a charge. So decided I had a 3 year warranty for a reason, so I tried to exchange when I was met with this guy. My family told me to go there. They are good people. I guess not everyone gets the same treatment. Never again. Making sure everyone I know, knows this also.
-
April 2023 by Kimberly Nelson
Brian and Matt helped me get my golf cart operational again. Very knowledgeable and helpful. Matt unloaded and loaded all of the heavy batteries for me, too. I highly recommend this store for anything related to batteries and bulbs.
-
April 2023 by Nathanial Morgan
Just tried to exchange a truck battery today. The store clerk looked at me and treated me as if I personally did something to ruin the battery. It is well within warranty but yet refused to exchange the battery and told me that it was neglect. Truck started all winter and ran two weeks ago. Not sure why the battery went dead but I can certainly say I didn't intentionally cause this issue. My family has done business with this company for years and I will certainly not be giving anymore of my business. I don't mind paying the higher prices and really expected better service. Very disappointing!!
-
March 2023 by Mark B
I’ve been buying batteries from them for years and usually had good service, but it’s been getting worse lately. Not sure what changed but the last time was the worst. The clerk barely spoke and when he did it was an annoyed mumble. He acted like it was a nuisance having to help a customer. I won’t be going back
