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August 2023 by Seth Ellison
I wanted to take a moment to express my utmost satisfaction with Capital Motor Company and the outstanding service they provided in getting my car sorted out. I had the pleasure of working with Sam, who proved to be not only highly knowledgeable but also incredibly respectful and professional. His expertise and dedication reflected his passion for his craft, and his exceptional customer service made the whole experience seamless and stress-free. I am extremely grateful to Sam and the entire team at Capital Motor Company for their professionalism and commitment to excellence.
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August 2023 by Graham C.
It's rare when you find such a great business like this.I flew out of state to hopefully buy a 2nd Porsche, and Steve was more knowledgeable about Porsche than even Porsche dealerships. Not only do they have a unique selection of really fun and interesting cars, but it's run by people who actually have a passion for the unique cars they sell. If you want to buy a car from a business that really knows unique cars inside and out, and who operates the business with integrity, definitely come here.(also, read the google maps reviews for a more accurate reflection on these guys)
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April 2023 by Danielle Jenkins
My husband and I had a great experience with Ben. He was very helpful and it was a very quick and easy process. We love our new car! Will definitely keep business here and refer friends and family.
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March 2023 by Matt Morning
Had an Audi S5 that developed an engine misfire among other issues. Brought it to Audi Eau Claire and had an overall bad experience; poor to no communication, and questionably high repair estimates. Was told to get a second opinion at Capital. This is my first time there, and they are GREAT. The customer service i received from Sam is top notch, kept me informed about cost of repairs, very detailed about what needs to be done, and was very candid about time estimates and answering all questions i had. Their service tech, Chis, did the engine replacement, and made good recommendations about what needed to be done with the engine out, as well as things to look for for future maintenance. I got a warranty with the used engine i had put in, too! Overall, my experience was fabulous, and i will absolutely be returning to them for future repairs, as well as looking to their sales location when it comes time to buying my next vehicle. I cant express how great these guys are; straight-forward, no BS guys, that are extremely professional and know their stuff. 10/10. Great local business.
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March 2023 by Luke Landaal
Phenomenal service throughout the process of purchasing a vehicle. Vehicle was extremely clean and well detailed and in great condition. This company takes their job very seriously providing the customer with an overall great experience. This is a wonderful place to purchase a vehicle!
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January 2023 by Jonathan Lippincott
Capital Motor has a great selection of vehicles and you can be sure to buy with confidence! Steve was extremely helpful and made the process very streamlined and simple! When the time comes to pick up another vehicle, this will absolutely be our first stop. Do I recommend? 100% absolutely!
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January 2023 by Jessica N.
This review is untimely, but I wanted to give credit where credit's due! I'd been keeping my eye out for an Audi for the past year or so. I've heard great things about Capital Motor Company from a few people and checked their website frequently. The vehicles I were interested in typically were "reserved" quickly, so on a nice day late August 2022, I made the drive from Saint Paul to Eau Claire to take a gander. Upon my arrival, I was greeted by Ben, who showed me several vehicles and answered all of my questions and looked up the ones he wasn't as familiar with. I've done my research, but it's always nice to see things in person and get someone else's opinion (and he was very forthright with his thoughts, both negative and positive). A loaded 2021 Volvo S60 T5 Momentum AWD was in stock and although I wasn't shopping for that brand, I took it for a test drive (along with a few others) and was stunned. Ben, a self-disclosed Audi owner himself, boasted about the quality of the three brands I expressed interest in (BMW, Audi and Range Rover) but showed me the outstanding qualities of Volvo and how their features met, and even exceeded, the specific ones I was seeking in an Audi. My current vehicle was fine and I was not in any rush to purchase something; I was just looking. After expressing interest for the Volvo I test drove, Ben and I discussed a trade-in or an outright purchase if I were to move forward with the switch. Ben made some calls to the owner, Joe, and I was offered a good trade-in offer for my existing vehicle (which was not one they'd typically sell there) and an outstanding price on the Volvo, should I choose to purchase it. I was fortunate to have options on whether or not to retain my potential trade-in, but decided to trade it in and purchase the Volvo. At no time did I ever feel pressured, all phone conversations were conducted in my presence and unlike purchasing other vehicles over the years; I never felt that "oh crap" feeling while proceeding with my transaction. As a Minnesota resident, I was a bit concerned about the title transfer process, as they are located in Wisconsin. Ben explained the process to me and transferring the title was a piece of cake. He said they do a lot of out of state business, which was evident. A few days after I had my Volvo, I noticed a small plastic component missing from the side of the driver' seat. It's unlikely that it was missing during the test drive and minimal days I drove it, as it was noticeably gone, but decided to call the dealership to see if maybe they found it in their parking lot or if it had come off while they were preparing it for delivery. I spoke with Steve, as Ben was off that day, and he told me that the owner was happy to order the part and have it mailed to me or arrange for it to be picked up at my local Volvo dealership. It was a very nice gesture and I took them up on it. I picked it up at my local dealership without any problems. If you are interested in a luxury or imported, pre-owned vehicle with all the bells and whistles, I strongly encourage you to take a gander at their website. Their inventory seems to go fast and I am so grateful for making the drive that day! An Audi may be in my future, but I cannot express how impressed I am with my Volvo and the more I learn about it, the more I am floored that they are not as "popular" as the aforementioned brands! The owner, Joe, followed up by phone a few days after the sale to make sure my experience was enjoyable and wanted to make sure I was satisfied with my purchase; which I certainly am! I feel confident with my decision in moving forward with my purchase and it's been a blast to drive in the snow! It handles better than my husband's Jeep!!! Thank you to Ben, Steve and Joe for the outstanding experience and I will definitely return when I am ready for my next whip! (I was fortunate enough to not require financing, but I feel that process would have been hassle-free, like the rest of my experience
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October 2022 by Kathy Jackson
I just bought the black 2007 Lincoln Mark LT it is a beautiful truck, when the transporter opened the back of the trailer and I seen the I just can't believe it, it's so beautiful and the dealer Ben was so helpful and did not discourage me from purchasing it despite I live 12 hr. Away, I want to thank Ben for being so helpful with the paperwork it was fast and easy, thank you Capitla Motor Company
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September 2022 by David Smart
I went to Capital because I was looking to buy something very different from what I usually buy and I knew they tend to have lots of cool European cars. Ben let me check out a couple of things and ultimately I ended up with a BMW 7 series that blows my mind every time I drive it! I also got a fairly good trade value for my other vehicle, very close to what I had in mind when I got there. It made it much easier to pull the trigger that same day when I felt I was getting a decent deal. All-around it was a great experience!
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September 2022 by Sergio Aragon
Ben is very nice and comprehensive. Did all the process very quickly and organized. Definitely would consider purchasing another vehicle thur them
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August 2022 by Levi S
Purchased a 2013 Audi A7 in November. I was not aware it was in an accident with airbag deployment. Now my car is worth half what my loan is. Would not recommend this company to anyone.
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July 2022 by Karol Grabiel
Got my Hummer from Steve, as of today I have not received my title which I need because I bought from out of state. Takes to Ben and Joe and was told they will send title out today, but my temporary plate expires today! Seems Steve gave me all the wrong information. Lots of issues with the purchase and information given, also we made to feel we were stupid and cars just leak and coming from a old climate the ac will be set higher than in a hot climate, that info almost cost me thousands but 250.00to get the system de-charged. Now I have to get the valve cover gaskets replace. Will never do this again, out of state purchase not good
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July 2022 by Devonte Wallace
Steve was so great, he got me in and out in no time. Very knowledgeable very patient just really understands people. Love the work you guys do over there!
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July 2022 by Jen J.
Was great working with Capital Motors. Super quick to respond. Friendly. Pleasant car buying experience. Best part: didn't take 3 hours (like most dealerships). Also, Steve was great!
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July 2022 by Mary Duchaine
I just recently bought an audi from capital motor company in eau Claire W.I. an already the turbo is going on the paint is chipping really bad it's like they usesd a black paint marker an it's chipping away after my first car wash ? so I really wouldn't recommend the place I mean it's not bad but it's not great either
