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October 2023 by Maleah Wruck
I just wanna point out that you're landscaping and your weed control looks absolutely amazing. The building in EAU CLAIRE. Whoever did it did an amazing job. What a big difference.
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May 2023 by Jessica D
Best. Bank. Ever! Everyone here in the Eau Claire branch has been so loving and nice to us. Especially to our dog Vega! They have loved him to pieces since he was a puppy and seen him grown throughout time ?They always do everything right and have never had an issue!
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May 2023 by Jessica Davey
Best. Bank. Ever! Everyone here in the Eau Claire branch has been so loving and nice to us. Especially to our dog Vega! They have loved him to pieces since he was a puppy and seen him grown throughout time ?They always do everything right and have never had an issue!
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March 2023 by Randy Thermes
I've been banking with Charter for over 8 years and loved them. Ever since Nicolet took over 4 months ago,I have had nothing but fees charged to my accout. Never was I charged ATM fees or check fees. Time to close this account!
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December 2022 by Joey Olson
If you are under 40 I would avoid Nicolet Bank as they are stuck in the old banking ways. Online banking and systems are terrible. End up having to go TO the location to do anything. I have problems that I simply don't have with my accounts at bigger banks with good online banking.Attention to detail has been missed many times over the about 8 years I have had an account with Nicolet (Charter). Problems recently have been the final straw and we will be moving away from this bank.
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June 2022 by Carl O'Neil
Hits the spot!
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March 2022 by Troy Dube
Great customer services, awesome interest rates on checking, just all around great.
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January 2022 by Outdoors2020
Would not us charter bank at all. Had an account there but since it had a zero balance for three weeks they automatically closed it. No notification that it was closed, had to call when trying to figure out where checks went that were supposed to be deposited in that account. Also tryied two months earlier to get a refinance loan and i was told they didn't have time that day call back at a later date. Unless you are a business they don't care about you
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August 2021 by John Mccafferty
Bank is beautiful inside and out. Tellers were very nice!!!! Easy access location
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July 2021 by Mary Ann Cowan
I wanted to open an account at Charter Bank. I didn’t know what kind I should open we talked for a little bit and she suggested a Money Market and then said I could do that with another of my accounts. I appreciated the advice. She was helping me make some interest even though interest is so low. An increase is better then nothing Thank you Kathy
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April 2021 by nbauer
Would not us charter bank at all. Had an account there but since it had a zero balance for three weeks they automatically closed it. No notification that it was closed, had to call when trying to figure out where checks went that were supposed to be deposited in that account. Also tryied two months earlier to get a refinance loan and i was told they didn't have time that day call back at a later date. Unless you are a business they don't care about you
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May 2020 by randy lee
The last thing I want to do is leave a negative review for any business, but I am. I am into my 4th year w/ having a mortgage loan w/ Charter Bank and it has been anything but smooth. There have been several issues and every time its up to me to fix them even though it has clearly been because of their errors. Now as I am refinancing and find that Charter Bank reported me as missing a payment, I have never missed a payment (I am on auto pay). Charter Bank has gone as far as to say on multiple phone calls that they have never reported me as missing a payment nor do they show me missing a payment. Very unhappy with my entire experience and would move my loan tomorrow if I could, but I am trapped because of this error. I highly recommend looking elsewhere and after much reservation have decided to share my very negative experience. I am in my 3rd attempt to have this corrected by Charter Bank, maybe now they will address my issue instead of blowing me off.
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May 2020 by Keri Bradford
Never had a problem with Charter. Great service and several no charge ATMs. I’m 54 and have had a few other banks in my life and will stay with Charter!
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March 2020 by Donald Sherman
Wonderful, friendly people with focus on account security.
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February 2020 by Amyann Schindhelm
Great Company to work for/with. I have done my share of work in my 45 years of life. I made the correct move when i started with Charter Bank. I trust them so much, brought all my fiances over as well.
