CVS Pharmacy in Eau Claire provides reliable pharmacy, health, and wellness services, open seven days a week for prescriptions, vaccinations, and a wide range of personal care and convenience items. While the pharmacy can experience busy periods leading to waits, especially in the drive-thru, and phone lines can be difficult to reach, the staff behind the counter is consistently observed as busy, kind, patient, and determined to do their best. Customers find the text reminder system for prescriptions very helpful. The store itself is described as awesome, with a good supply of products and staff members who work to resolve out-of-stock issues. Although prices can be somewhat higher, the store offers incredible deals through weekly sales, stackable coupons, and the ExtraCare and CarePass membership programs, which provide personalized deals and significant savings. Staff are noted for being helpful, knowledgeable, and going above and beyond to correct errors and ensure customer satisfaction, even studying receipts at length to resolve coupon issues. The staff receives consistent praise for being beautiful, admirable, kind, and patient, even when dealing with impatient or rude customers and high-pressure situations like late-night emergency needs. The store's extended hours, including late-night and early-morning availability, provide a crucial service for urgent needs when other places are closed. Overall, the business is appreciated for making it easier to manage health needs with reliable value and help in the neighborhood.
Why does this CVS require insurance cards every month? Do they lose these records? Do they not know how to pull them up? We never had so much trouble getting prescriptions. 3/18/26: Addition for new visit---RUDE pharmacy employee.
February 2026
Fill prescription online/App and says it is ready but never is. Hours say their open and they are not
February 2026
The people that work here are bad at their jobs. They give notifications that your prescription is ready, then when you get there, they haven't even started on it yet. Not to mention the dozens of times they screw up on handling insurance. Seriously, get your meds filled somewhere else.
