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October 2023 by Ira Potaczek
Excellent place to do business even do shipping great job always
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December 2022 by Evan W Powell
Poor business practice to not service the community when Maps shows it as a open to do business with. I can open a account but I'll never do business with someone who won't work within a community that needs a company with the entire "community" in mind and not just being "present" in the community.
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December 2018 by Andrew C
They do not sell to anyone that does not have an account with them that has to get approved by the manager with a minimum of 500 spend. Really good business practice. Guess what you can order online tho.
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December 2018 by Daniel Tubbs
As late they only do accounts so I can’t walk in and buy something.... terrible business idea when your customers need tools and hardware now you need to be available.
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December 2018 by Karlee D Terry
Why have a brick and mortar store complete with store hours if you're going to lock the front doors before the end of the day and turn away paying customers? I was forced to knock on the door DURING store hours, just so an employee could tell me to purchase supplies online, while he kept me standing on the sidewalk in sub zero temperatures.Also, they don't advertise this, but apparently they only sell wholesale. I'm not sure why they have single products lining the shelves of their store, but know before you go that it's a waste of your time. The employee made it very clear that my only option was to purchase their product online.Fastenal must be operating just fine with the customer base they already have, and have no interest in working with any new customers. I will be actively discouraging those I know not to do business with this company.
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December 2018 by Steve Brilla
The fact that they decided to decline service to the small local clients show you how low of customer service they have. I work for a local business that does considerable amount of business with fastenal, however I will always buy from other vendors (mostly McMaster-Carr) just because of this poor business choice.
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December 2017 by Jeremy Sell
Large selection. Staff willing to problem solve what you are looking for. Typically anything can be shipped within 1-2 days.