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June 2025 by JLT music
Been a customer for 10 years and have had three major purchases break shortly after payoff. However this time one broke before pay off. They will not honor anything and don’t care that we have been faithful return customers. Well now they’ve lost big spenders as well as a report to BBB. And I’m not stopping there. I’m disgusted by the treatment we recieved when we have been more than patient. We waited four months for a replacement item as well that they delivered broken. We had to pay on it until new one came even though we hadn’t yet had it replaced. I will go on and on but you can get the hint
Avoid Eau Claire, go elsewhere and get treated like a customer should
PS have contacted corporate twice and no response.
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June 2025 by Furb
Get it now is a wonderful place when you need to get new stuff
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May 2025 by Mackenzie Utic
Purchased a Washer and Dryer set through Get-It-Now and just recently finished paying it off. Dryer broke about a month after purchase was finalized, but still had warranty on it as they warranty for I believe it is one year after purchase. Spoke with Estaban and he said he would reach out to Whirlpool and they would contact me to set up a repair. Week goes by, I hear nothing. I call and talk to Estaban again who says he will reach back out to Whirlpool. Another week goes by. At this point I've amassed about $150 in laundromat fees. I reach out a THIRD time. Finally I get a text from Estaban letting me know Whirlpool is backordered on our particular Dryer and thats why they have not contacted me but GIN has one in stock and will replace it for me instead.
GREAT! I get the replacement scheduled and think all will be well. When I start doing laundry today I realize something is amiss as it is getting way too humid for the dryer pipe to be connected correctly. I check in the back and sure as shit instead of properly reattaching the Dryer pipe, they simply pushed the pictured mess up against the dryer and called it good, didnt even ATTEMPT to attach it. Im pretty upset as if we didnt have damp-rids everywhere already, and had I not caught it quickly this could've cause serious water damage to our home. Could've at least let us know we had to reattach the dryer pipe rather than letting me find out the hard way. Idk, just rubbed me the wrong way honestly. Seemes pretty unprofessional if you ask me.
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December 2024 by Vicki Main
Used Get it Now in Eau Claire for 2 seperate purchases. On the second purchase they damaged my flooring. I have been literally waiting months for a solution to this. Brady, Dominick, and Estabon have went way out of their way to let me know what an inconvenience this has been for them. I have floating rolled laminent flooring its not just replacing a small piece. My flooring is the same through my entire trailer. I have done everything they have asked sent emails and pictures repeatedly. Now they have to come to my home to inspect yet again.
I will never go through get it now again. I went here as this could help with repairing credit and establishing payment plans. I have never been treated so poorly when trying to get something fixed that was their fault. I even asked the delivery boys to please take the doors off the fridge so it fit through the door with out having to be slid and rotated. But I was just ignored and my home was damaged.
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July 2024 by Bruce Schefdore
Esteban and his Staff Rock. They gave me a great price on furniture and other items, and I was able to buy a house with the credit I built. Thank you
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June 2024 by Brandon M. E. Foster
Amazing staff and wonderful customer service.
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May 2024 by Kyle
Very polite and helpful!
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May 2024 by Doris Mcgibbon
The people here are so friendly and patient. The prices are reasonable. I loved my experience and I recommend them for household needs
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April 2024 by Robert N Martinez
Been with Get It Now since 2014! Absolutely love this store! The store manager Esteban rocks!
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September 2023 by Daniel Reeves
Easy as Pie
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January 2023 by Shawna Klukas
Such a run around.... I bought a washer and dryer set, from day 1 had nothing but issues with the washer. It didn't work. Took them over a week to come look at it and take it back to the store only to wait for another 2 weeks for them to lie to me that it was fixed and will be delivered 1st thing when they open the following day. As I'm writing this review, I'm still waiting for them to show up with my washer! I canceled appointments for children and missed work just so I would be around for the delivery. I'm very disappointed in this experience. I'm better off to keep going to the laundromat at least I know I can have clean clothes.
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November 2022 by mark
It's nice here the bad part you pay 2x more it's ok. It help you credit out been get stuff here over 5yr
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July 2022 by Cindy Cindy
A little over priced on the furniture but for having little to no credit it's a great place to start.
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June 2022 by david sharp
Good selection
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June 2022 by Cindy Xiong
A little over priced on the furniture but for having little to no credit it's a great place to start.
