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November 2023 by Claudia De Valk
Joel let me bring in my car when they had a full schedule and got under my car to check on the rattling. We then scheduling an appointment for the next week and he worked with my schedule on when I needed my car. Really appreciate his honest service!
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November 2023 by Holly Stanislawski
I stopped by to see if they could help with replacing one of my front directional lights on my 2020 Nissan Rogue. I had previously bought a new lightbulb because I attempted to replace it myself, but the socket was a little too out of reach/too buried into the car for me to get at. Although I had searched my car on AutoZone's website to find the right lightbulb, the lightbulb I bought was still incompatible. Joel and Andy kindly explained why the one I had bought and brought with me was not the right one (1 filament vs 2 filaments). While looking under the hood together, Joel found some mice gnaw marks and droppings, so they gave me "Fresh Cab" mice repellent to put under my hood at no additional cost! Total cost for the correct lightbulb and labor only came out to $20. I would 100% recommend Joel's auto shop--very genuine, kind, and helpful owner and workers!
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November 2023 by Aubrianne Neubert
Love working with Joel. What mechanics used to be. Super honest and helpful. Take all our cars to him rather than the dealership now.
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October 2023 by Dan The Man
Joel and his mechanic’s are Great A+++. Finding a mechanic Shop that is honest, trustworthy, smart, friendly and upfront is Awesome.They went above and beyond on a busy day to fix the issue with the car. Thought it was going to be something major and was a minor issue that saved us time and money. Joel’s Auto is the place to go in Eau Claire. Great service. Highly recommend them to anyone.
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September 2023 by Danielle S
Just called for a quote; owner was not able to help me with my issue, but knew all about it, took the time to explain it to me and recommended me to another mechanic! What a great guy Joel is, thank you again! I’ll definitely keep your business in mind for any future needs!
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August 2023 by Mary Yates
Just moved to the neighborhood and we ran over a screw, tire was holding air but we wanted to make sure the tire wasn’t damaged, Called Joel and he checked out everything, no damage, and we were on our way. We have found our new mechanic…Thanks for welcoming us to the neighborhood Joel!Service: Tires
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August 2023 by Kyle Rodriguez
OVERPRICED. I was charged $95.63 for a simple synthetic blend oil change & tire rotation for a 2009 Honda Accord. I decided to give this local joint a shot after seeing so many “raving” reviews and was charged double what Chilson will do it for. Thanks but no thanks, guys. If I was told the cost upfront, I would not have left my car there. Not to mention I was told to just “bring it in when you have an hour of time.” I picked up my car 3 hours later. They have a weird system where you just fill out a form and leave your keys at an empty desk so you just don’t know when or if they will service your vehicle. I dropped my car off at 11:40 AM and watched them drive the car into the shop at 2:00 PM. It was just 2:36 PM when I received a text saying it was ready. Avoid this place if you’re looking for regular maintenance service because I guarantee you’ll find better service literally anywhere else.Services: Tire rotations
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April 2023 by Matthew H.
I was passing through Eau Claire and my rental car started having some overheating issues. Joel's Water Street Auto took a look and made some easy adjustments and gave me some helpful advice. Very kind and much appreciated!
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February 2023 by Kate Netwal
Went in to get my ABS working again. Andy got it done in an hour and everyone was so kind. 11/10 recommend Joel’s!Service: Brakes
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February 2023 by Erin Ball
Joel was a super funny and nice guy on the phone. I brought my car in and they told me exactly what was wrong with it even though a different place told me something completely wrong that would cost more money. This is a trustworthy business that won't try to screw you over. Great business with great people. 100% will be going here next time I have a problemService: Vehicle Inspection
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January 2023 by Aaron Libner
Joel and team do a great job and were able to get my vehicle in within a couple days of calling. Second repair they have done for me and both estimates he gave were spot on. Thanks again!
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January 2023 by greta1314
Joel saved the day when my stepsons car wouldn't start after sitting outside during a cold snap. Joel is wonderful to work with, prompt and unbelievably reasonable. Highly recommend him, especially for students that need someone to come charge a dead battery.Thanks Joel!
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January 2023 by Jeff Olson
A great place for UWEC to get their cars repaired. I'm a UWEC parent and my daughter had an intermittent problem with her brakes that others couldn't figure out - but Joel's solved the problem. Their rates are reasonable and I trust them to only do necessary work. Highly recommended!
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December 2022 by Mark Dolan
Joel’s is amazing! Helped out my daughter as she was away at college. Honest and fair priced service center!Service: Battery
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November 2022 by Brittany S
Joel & his team are great! They always make sure to get my car in as soon as possible and are very trustworthy. Recently I was experiencing some squeaking in my breaks, and because they replaced them just 6 months ago, he told me to bring my car in, and they would take care of the issue free of charge. They ended up replacing numerous parts to be extra cautious. I am very grateful for Joel’s Water Street Auto!
