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March 2024 by Christine Schreier
Stopped by with my dad hoping to get his watch band fixed. We had already checked at a few other places in and near Oakwood Mall with limited possibilities. Not only could Kay Jewelers at Oakwood Mall fix the watch band in the store, but also they did it right away! No ordering a replacement band. No sending it somewhere else for a month to be fixed. And, the price was extremely reasonable. I would definitely go back to Kay Jewelers at Oakwood Mall.
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March 2024 by Ash T
Kyle was a great associate, helped us find what we needed for our daughter’s birthday wonderful customer service
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February 2024 by Grace Larson
After a terrible experience at the jewelry store across the hall, it was refreshing and delightful to talk with Kyle. I was looking for a very specific piece, and he gave me some wonderful options. The other store left me feeling manipulated and slimed on. But Kyle left me feeling respected, seen, and valued. There’s no place else I would rather go for all of my jewelry needs. You can truly get jewelry anywhere, but the service is key.
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February 2024 by Shades OfYou
Kyle was wonderful today! So helpful and made my sons day. Thank you!!
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February 2024 by Matthew Johns
Kyle was great to work with
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February 2024 by Candace Williams
Kyle was very kind and helpful.
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February 2024 by Cassie hollerud
Stopped in to update my ring warranty and Kyle was very welcoming and helpful!
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February 2024 by Nick Martin
Kevin helped with a valentines gift for my fiance and was extremely helpful and put no pressure through the situation. Great person to deal with and makes a person want to go back and do business again.
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February 2024 by Mary Tamke
Marissa is the gal who helped me pick out a necklace for my mom. She took what I told her I wanted and found something perfect for me in my price range. Definitely recommend going to her!
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January 2024 by Elizabeth Hitz
Kyle was very nice and very helpful! We took my stepson to get his watch adjusted and he did so free of charge. We are long standing customers of Kay so thank you very much! I will tell all my friends to be serviced through Kay Jewelers!
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December 2023 by Sheldon Burkholder
Olivia is the best. Helped me find the perfect gift for my girlfriend and for my son she knew what I should get better than I did after talking for 5 mins. She’s very skilled and no nonsense. Outstanding service!
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December 2023 by Cheryl Enger
I WOULD HAVE GIVEN NO STARS IF POSSIBLE, DO NOT SHOP AT THIS STORE. ESPECIALLY THE KAY'S IN EAU CLAIRE MALL!!!!!! BOTH THE MANAGER AND ASST. MANAGER HAVE NO IDEA WHAT THEY ARE DOING AND CARE SO LITTLE ABOUT THE CUSTOMER IS SAD!!!! The oder was wrong from the start and they didn't care , worse part is they tell you one thing and then it changes . AND CHECK YOUR RECEIPT THEY ONLY PRINT PART OF IT SO YOU CAN'T SEE WHAT THEY CHARGE BUT THE PRICE WAS NOT CORRECT OVER AND OVER!!! At least the price never what they said and I know the tax was added but price still wrong.
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December 2023 by Brayelle Kulppi
Stopped in to have my sons watched resized. Kyle was very friendly and had great customer service!!!
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December 2023 by Madison Halterman
excellent experience & great customer service!! super friendly & lots of info about future events or what to expect for service! would definitely shop here again!
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December 2023 by Tracy Metzenbauer
Marissa was an amazing person. Very personal. I wish their was more people like her. I will always come back.