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November 2023 by Alexis Becker
Shoutout to Adam! We decided to spend our day out just looking at vehicles and kind of getting a feel for what we wanted. We had some bad experiences with some other sales reps at other dealerships but once we landed at Ken Vance and Adam came out to greet us it was smooth sailing and no pressure into anything we didn’t want. He made our visit easy and comfortable. Great guy!
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November 2023 by lynnette sjoquist
We arrived early for our appointment with Adam— very personable and professional! Successful test drive led to Gregg taking our trade in for a spin. Thanks to Adam and Gregg and a meeting of the minds, we were able to drive our “new” vehicle home the same day!
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November 2023 by Royed Wollberg
I just wanted to leave a shout out to Lucas Stafford, Sales Professional at Ken Vance Hyundai, who assisted me in purchasing my new 2023 Hyundai Santa Fe. He was very patient as I began my search in the early summer knowing I wasn’t ready to buy until the late fall. Lucas is very knowledgeable about his products and I never felt pressured to make a buying decision. So to Lucas and his team thank you for a great buying experience!
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November 2023 by Kam L
Went in to look at a car and ran into a few issues with that but still ended up walking out with one that I liked. Zach was so helpful with my first experience with buying a car. Super friendly staff and amazing experience overall.
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November 2023 by Tim Shepardson
I had some minor body work done on my 2023 Tucson. The Body Shop was good to work with. Staff, especially Jim Weisner, we’re good natured and seemed genuinely concerned about doing “right” by me as a customer. The body work and sundry tasks were done thoroughly. They finished the job by detailing the interior au gratis. Exceeded expectations.
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October 2023 by Kelsey Bemis
Had an amazing experience test driving and buying a car here! Eliese Weiland was wonderful to work with, she was incredibly kind and very knowledgeable about the cars we test drove. We were never rushed or talked into anything we didn’t want. And, most importantly, I LOVE my new car! Would definitely go here again in the future and will recommend to my friends and family.
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September 2023 by Aldin Smith
The dealers are really nice, but I was forgotten about and the car they where supposed to hold for me was indeed not held. After taking my business elsewhere, instead of waiting another month for a similar car, I came to find out that they had never actually put my deposit down to hold the car I had chosen. I was really looking forward to the car that I chose and I waited over a month to be told that they where getting more in another month from then.
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September 2023 by Judy Fuchs
The nicest Dealership to visit, everyone was super nice, friendly and very informative. Mike took care of everything- We found our car, ,bought it,-DONE- Everything was fast and done by the book- We will definitely go there next time we need a new car! Thanks Mike for all you did!!!
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September 2023 by Peggy Herbison
Our "new" car was just delivered to our driveway! We're not stranded anymore! First time we've ever bought a car without going anywhere, or seeing it in person, or driving it, or doing any of the paperwork. CARFAX is amazing! We're hoping the reputation carries through. Thanks, Lucas, at Ken Vance Motors in Eau Claire. The service was great, and we're pleased as punch with the car. AND it's not black, white, silver, or neutral for a change! It's great to have a car with a real color again!!
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August 2023 by kris gardner
I recently had service work done here on my vehicle. This issue was rather serious and costly, however, I am happy to say that I'm pleased with the final outcome. I purchased my vehicle at Ken Vance Hyundai and they worked with me to get the job done even though it was an issue not covered under warranty. Shane the service advisor was very helpful, friendly, and patient, in explaining the details and walking me through the process. I hope to continue to have a good relationship with Ken Vance. They were great to work with in this particular case and I have a car I'm proud to drive.
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August 2023 by cassie Leonard
Everyone here was just fantastic. We had a rough patch of luck with our car and a hail storm and waiting for all the insurance details to be finalized. I found a car and they held it for me while we waited. All the paperwork was quick and painless once we were ready. Thank you Nathan Trapp and everyone else that helped us here! We will definitely recommend you to anyone looking for a vehicle, lots of options!
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August 2023 by Trudy Klimpke
Eliese made us feel comfortable when we ventured to Ken Vance. She's funny as heck. She's extremely knowledgeable in her job. I would highly recommend her to anyone who is looking to buy a vehicle. Thank you so much!
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August 2023 by Samuel Erickson
We had a positive experience purchasing a 2023 Palisade at Ken Vance Hyundai. Lucas Stafford, our sales consultant, professionally executed his expertise. Lucas was knowledgeable and informative concerning all aspects of our purchase. This included setting up my Hyundai account on my I-Phone, demonstrating controls and features inside and outside the car, synchronizing my garage door opener, setting favorite radio stations, plus setting more options. We appreciate his willingness to be there for us if we have any future questions or concerns.Sam and Rhonda Erickson
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July 2023 by SMMG Photography
Wow, such a great car buying experience! Adam was awesome to work with. He was patient, kind, informative and extremely communicative. As soon as we test drove the first vehicle with him (while initially shopping around) we decided that we would find a vehicle at Ken Vance Hyundai because we wanted to work with him specifically - so we planned to choose from a vehicle within their inventory. Adam picked up quickly on the features that were important to me and lead me in the direction of a Santa Fe. And sure enough, we ended up buying one because we loved it so much! It was not even on our radar before he recommended it, he was just that in tune with what we needed. Can’t say enough positive things about our experience with him! Absolutely love our Santa Fe and can’t wait to refer all of our friends + family to work with Adam. Thanks Adam! :)
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July 2023 by Rachel Harnisch
My husband and I worked with Eliese in finding a car that fits our needs. She was very patient, kind, professional, and listened intently to our needs. We test drove a few cars and came back the next day ready to purchase one. When we arrived, she had researched and prepared ahead of time and found a different car that she felt would be better for us; and she was right! We really appreciated her concern and desire to find us the right car. The car selection was fantastic and there were no hidden fees. They are a very upfront dealership and the sales staff are not pushy. By far the best experience we’ve had with any dealership.
