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April 2024 by James B.
Was given the info for these guys by Apple support after they determined I needed an install disk made. Literally spent an hour with online chat support. Was told disk would be free. Called before driving there and was told I would have to pay $68 for them to evaluate before they could do that. 5 mins time and a $0.25 disk could have gotten them a customer.
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October 2023 by jäke
I was really impressed by the service from this place. I was able to call the store to ask if they had a specific device I needed; all major retailers were out of stock of it in the area, and was able to walk in and out with a MacBook within 15-20 minutes. Austin and Sam were really helpful and made sure I had everything I needed. Thank you for your help MacMan!
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August 2023 by Pool Table
Always patient with me. Best service in the Chippewa Valley for my Mac and iPhone and they are even Apple Authorized.
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August 2023 by B LeD
I had a problem with my Apple Watch and took it to MacMan. They diagnosed the problem within minutes and charged me a very reasonable rate to fix it. I was very pleased!
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August 2023 by Mary Dunlap
I've had an iPhone that was hijacked by RoboKiller app for 1.25 years. People could leave messages but I could not retrieve them. Finally, finally, finally I brought it to MacMan in EC and voila!!! Fixed! I'm so impressed with Sam and AuGust!! They calmly figured out this problem that over 12 hours of phone calls with Apple in WA and Spectrum mobile couldn't figure out.Yay!!
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August 2023 by Kathy Long
Sam was the best helper I ever had. He was so knowledgeable and patient. Also has a wonderful personality and was a pure joy to work with. Thanks, Sam, and keep up the good work.
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August 2023 by Karen Weissinger
Mac man always bail me out with problems. Today was exception. Casey and Andy solved a problem that nobody could do. It took some brain scratching but bingo! It's solved. Thank you soooooooo much. Highly recommend the Mac Man
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July 2023 by Kate L.
I used Mac Man for years. My son went in, a tech made an error, and they would not make it right. Go to someone else
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June 2023 by Jennifer Gardow
In less than five minutes of being in the store, they were able to fix my phone where T-Mobile could not. I am not a tech person. Plugged my phone into charge last night, got up this morning and it was dead or so I thought. A simple push of buttons in a specific order, and my phone was working again. The guys were amazing and would recommend them to everyone!
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May 2023 by Patti Walker
I had the MOST WONDERFUL SERVICE TODAY AT THE MAC MAN IN Eau Claire Wisconsin!! If you ever need help with your Apple produces—- this is the place to go!!!!!!
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April 2023 by Chadwick R
I went in for a phone replacement. Specially a phone replacement, ordered and coordinated with Apple support. My phone had been experiencing issues for several months, crashing, black screens, overheating, stuttering.The technicians refused to exchange it and ran a diagnostic test. A diagnostic test does not always provide surface results. I’ve had multiple tests done on the device prior and found it peculiar this time they say “it didn’t find anything”. I provided proof and let them know my issues had been going on for months. After being denied I paid $30.60 for Apple to send me replacement phone when I could have simply exchanged my phone here. Very greedy business, be warned.
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April 2023 by Jeannine Colburn
These folks have such amazing customer service - kind, efficient, sense of humor! They make computer usage for a senior citizen much more pleasant - and they use language an older folk can understand! Thank you so much!
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April 2023 by Ethyn Travis
Dropped off my MacBook to have the top case replaced, and they had it done the very next day. Very good customer service and speedy repairs.
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January 2023 by Judy Lawrence
My iphone stopped connecting to my cellular service. I went to my cellular provider and MacMan to try to figure out what the problem was. I can not say enough about the service I received from MacMan. It was my first time working with them. I had excellent service! They figured out what was wrong and fixed my iPhone which thankfully was still under warranty. They were so nice and very knowledgeable. Would definitely recommend them to anyone who need’s assistance with tech. Especially want to thank AuGust for all his help! Keep up the good work!
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December 2022 by Jordyn Schraeder
Got my MacBook Pro repaired here for a competitive price. They were able to get the job done quick and everyone was friendly.
