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April 2024 by Parth
Bought shoes labeled as Birkenstocks here that ended up being knock offs. They need to inspect stuff better. And stop buying SHEIN stuff
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April 2024 by Elizabeth Holt
Store is packed full of SHEIN closes at double the price bought new. Somehow they buy that stuff but pass on lululemon and other good brands when my friends and I bring stuff in.
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March 2024 by Amanda Wilke
I will never go to this store again. I tried selling on 2 occasions and the employees were rude both times, like I was an inconvenience. The first time no one had time to go through my stuff. The second time I do not think they even looked at the clothes as some still had tags on them.
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January 2024 by Sadie Erickson
Great staff, great clothes.
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January 2024 by Christopher Salazar
They don’t offer much and they take forever. Just to take a 1 item.
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January 2024 by Debra Gilster
I went in to sell two totes of clothing. I have lost 50 lbs in this last year so I went shopping around the store while I waited for my items to be looked at. Because of my weight lose I have no idea what Jean size I am. The lady in charge of the fitting rooms was getting upset with with me for going back to the rake three times until I finally found my size. I put together and outfit of a sweater and jean totaling $38. I figured I'd purchase the outfit with what I sold. Nope. They wouldn't take anything because of the "odor" that my storage totes create. I am a single mom who is in desperate need of one outfit that fits. To come to this location to 1. be judged for using the fitting room and 2. have all my items rejected. I do not recommend coming here. I understand if employees are going through hard times. We are all just trying to make it by in this crazy game of life. Remember to be kind everyone. You never know who's day you can impact!
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August 2023 by Lindsay Nohr
This place is an absolute joke! Don't waste your time on selling your clothes here! They advertise that they are desperately looking for men's clothes and when my boyfriend and I brought in over $1000 worth of name brand men's jeans (some never even worn) they passed on all of them! I managed a well known boutique for a few years and brought in my collection of high end boutique brands that had literally never been worn and they passed on all of them. They claimed that the items were too worn yet they ended up buying 3 shirts that were literally the worst of everything I brought in for $6. Either this store doesn't have the money to purchase any of the name brand items people bring in or the staff is absolutely moronic about style and what is worth purchasing; from the other reviews that have been posted here it seems like it's both! Do yourself a favor and don't waste your time or energy on selling to this store. They're ridiculous!
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August 2023 by Madeline Martin
Not the best employees and very tacky with what they will resell. I’d recommend buying quality clothing that’ll last you rather than shopping at Plato’s
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July 2023 by Tana Prokosch
I have been selling to the Eau Claire Plato’s for years. I waited for my small bin of clothes to be processed for three hours on a Monday morning. I checked back in to see my bin of clothes already processed on the floor. But was told, it would still be an hour. The manager continued to look through other people’s clothes in the meantime. I had not allotted that much time in eau claire that day and their solution was to give me all my clothes back even though they had already chosen what clothes they wanted of mine. Their solution was “just bring them back another day then”. The manager has always been very rude to me and had to tell me it was taking a long time because of her health problems. She has been very unprofessional and rude over the years and I will not be returning here.
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March 2023 by Tianna Braker
I think this place sucks honestly. I had some extremely cute crop tops that I never wore because I don't like long sleeved crop tops, too warm. They didn't want anything to do with them because they weren't name brand, yet then they didn't want my brand new $40 shirt from Victoria's Secret? Basically they never buy anything so its just a waste of time
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March 2023 by bobbert
Never have tried selling here, but shopping here isn’t too bad. Some items are definitely overpriced, but I’ve managed to find good deals on other things. It really depends on the day you go. I usually find the best deals on shoes there, everything else doesn’t seem very discounted.
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February 2023 by Nicole “Nikki” Lincoln-Meyer
Manager always remembers me. Great deals and I always get a decent amount when I sell here.
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January 2023 by Bella Webb
I’m not sure who it is but there is a lady who usually goes though the clothes and she is a little bigger and older. But she is very rude, I overheard her talking about other customers calling them “stupid” and “not observant” when all she did was ask about when her clothes would get done sorted through. She doesn’t know how to look through clothes because she is calling them “worn” when half the stuff in that store is worn. Also a couple of years ago when covid was around but it kinda died down, she yelled at me and my other friends for taking out mask off to take a drink of water. That is very outrageous when she never even wore hers on correctly. If you want to shop here it’s perfect but not the customer service.
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November 2022 by Hannah Elizabeth
I typically enjoy shopping at Plato’s Closet, but my last few experiences have been awful. I purchased over $200 in clothing last weekend (Saturday) while shopping with my mom, and when I got home, I realized that nearly all of the items had stains or a rip/hole in them. I chose to keep a few items, as I really liked them and wanted to attempt to fix them. I brought the other items back the following Friday to be returned, and even after telling the cashier that the items were damaged, they asked another employee to hang them back up and put them out.My mom had the same issue and attempted to return a few of her items today (Sunday), and the staff refused to accept the returns due to their seven day policy. I completely understand why stores have strict return policies, but with Thanksgiving happening between the time the items were purchased and an EXTREMELY packed store on Black Friday (I waited 30 minutes to return my items), I feel that they could’ve been more understanding; especially considering that we live 45 minutes away from the store and couldn’t simply run the damaged items back immediately.Sadly, I am unsure that I will return to Plato’s Closet to shop any longer, which makes me SO sad. I used to love shopping there. The manager and staff are less than accommodating, and the majority of items being sold at their store are not in the “gently used” condition that they so heavily advertise.
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November 2022 by David Sampson
Most items I bring in to sell, they pass on. Lately they've told me that the jeans I brought in, were out of style. Come on! Jeans don't go out of style, except for Bell Bottoms. They've told me to give them a few hours, and then I come back to find that they passed on everything! So, I wasted quite a few days waiting on them. Also, a couple of the gals that work there, are very stuck up and rude. Take my advice, go to Cherry Pickers or Goodwill and Saver's. They are not worth the trip!