-
December 2023 by Trip Smith
Not giving one star for the employees. They were actually amazing! What I am giving one star for is the absolutely, garbage, trash, dumpster quality service. I pay damn near $130 every month for high speed 5g data that I can't use in a lot of places. I can't even use data at my house and I live right in the city. I really recommend spectrum data over this any day because you actually get good quality data all over the USA.
-
November 2023 by Lisa Lynch
Went to this T-mobile store yesterday to transfer an existing phone to a new phone. What a pleasant and hassle-free experience! We were greeted immediately and our sales person Kia was professional, knowledgeable, and willing to help! He also was very nice! Everyone working there were also very nice and professional. I'm sorry I didn't catch their names! Our new go to store from now on!
-
September 2023 by Monica R
Went in there and the service was great, T mobile has fast internet service and is letting me to try out their service for 15 days, I have a feeling I’m leaving spectrum
-
September 2023 by Brianna Lindstrom
I don’t write reviews, but these gentlemen helped me out a ton! Very knowledgeable and efficient. Thank you!
-
July 2023 by Claire
Went to pick up tumbler for T-mobile Tuesday & said he will not let us go in front of others & would be over an hr wait! Other t-mobile stores just give out the things, even when we are traveling!! Never had to wait to get free item! Not good customer service.we left!
-
April 2023 by Lauren Jeffries
Cannot say enough for this branch. Been in and out a couple times over the last couple years, always had great service. But a couple weeks ago they went completely above and beyond.We downgraded a smartphone line to a flip phone--they were so helpful and made sure that we recieved exactly what we wanted, nothing more nothing less.They then noticed an opportunity to save us some money every month on our internet and told us about a promotion that required no action on our part. Awesome!!AND all this was happening while I was trying to wrangle a toddler in the store. Immediately the guys tag teamed with helping me and playing with my toddler! They printed off a coloring book page and colored with him and also gave him a sticker to hide around the store and find. My son wants to go back and play with them whenever we drive past the store!!Amazing customer service with every interaction I've had with T-mobile. If you're not with T-mobile, consider switching. If you are with T-mobile, definitely recommend coming to this location.
-
March 2023 by Nicole “Nikki” Lincoln
Jordan and Ethan were rockstars today! I had issues porting my number from Verizon and had originally gone to the mall. They were no help. Jordan got on the phone and made things happen! Will come here for upgrade!
-
February 2023 by Michele O
The guys working there today were awesome, very helpful and supportive. They were very knowledgeable about all the T-Mobile products. Good job guys!
-
December 2022 by 99GuardianXD
The customer care is amazing cheyenne she is amazing, Sarah she is amazing to work with also, the guys are amazing too sorry I forgot yalls names, but we love you guys!!!!
-
November 2022 by Damien Vizer
This is the phone store I trust. Great service and friendly staff.
-
January 2022 by Dylan Franson
Great employees with great service. Made up for the hours discrepancy.
-
November 2021 by Ken Sanders
Came in frustrated with my old cell service Republic Wireless, Bailee was great at helping me pick out a new phone and getting me on a new T-Mobile plan. She did a terrific job explaining to me and helping me transfer all my apps from the old phone to the new Samsung phone. Great experience.
-
November 2021 by B
Some of the worst customer service we’ve ever experienced. We were with Sprint for 25 years, never once experienced this type of treatment. Will not go back, I recommend visiting any other T Mobile than this one.
-
July 2021 by Diane Juckem
Very enjoyable and positive experience.
-
March 2021 by Doug Hyneman
Ashley was very knowledgeable and patient. Never order phones through the toll free number!!