-
January 2024 by B T
I called to inquire about re-homing my 3 goldfish. I told the worker I had saved them from a tiny, unheated, poorly maintained pond that was left behind by people who had moved away and the fish were left to die. From the beginning the person I spoke to was incredibly condescending and lectured me for “stealing” these fish. She said that I could get in a lot of trouble for taking them and that I should put them back. I just wanted to find a place that would take them in and I most certainly didn’t need a scolding for saving them when they were left to die. I then spoke to a manager who wasn’t very nice either and decided I’ll find somewhere else to take them where I won’t be chastised. Their holier than thou approach to my inquiry was rude and unappreciated.
-
December 2023 by Rachel M
So many tanks for reptiles! 10/10 would recommend! Prices are great too!!
-
December 2023 by Jerrie Yehling
I needed to put a hold on the birds i wanted, no problem, they are beautiful and healthy, i like this store a lot
-
October 2023 by Kyli M.
Great business, I've been getting my dogs nails cut there since last September and I've had no problems with them. The nail lady Emma has made my pup feel comfortable in getting his nails trimmed, he's excited to go every time! The staff is pretty knowledgeable as well.
-
September 2023 by Briene (Briecheese90)
Glad I checked this place out. Employees were very helpful. Store was clean and glad to see every critter well cared for.
-
September 2023 by Ashley Murray
Very knowledgeable staff, they take very good care of their fish and other animals.
-
August 2023 by Duranda Rose
The lady that helped me was more annoying then helpful. I had just set my tank up and have had and bred fish in the past. I just wanted to set a small tank up for my kids with the cheapest tetras. And she almost didn’t sell them to me because my tank wasn’t up for 24 hours… I had to tell her like I’m going to buy some fish today.I could understand if I’m paying for some nice expensive fish but these are the equivalent of minnows… I’ve always put my fish in the same day I’ve set up and never had a problem because I make sure I go through steps… she knew her fish facts but was more in the way then helpful… I will not return to the store because of her I went to pet smart and bought the rest of my fish and my wittle snail. They lost business because she wouldn’t sell me more then the tetras. she also over explained everything I already knew. Smart girl but if I want to know something all ask. It was the most Annoying pet store experience I’ve ever had. By the way it’s been about a month and my fish are heathy and didn’t die from setting the tank up and putting in the fish 2 hours later.
-
July 2023 by Richard Jones
Love going in this Pet store to look around. The staff are very knowledgeable and always happy to help.
-
July 2023 by Jennifer K
Love the variety of pet things! A few things were over priced bit always find something unusual for our pets
-
May 2023 by shapooli
Looking for a terrarium for my tarantula and they had so many varieties. Wonderful and knowledgeable staff! So much more than tropical fish. I definitely will be back!
-
May 2023 by Jillian Black
Folks, this is THE pet store. Pet owners of reptiles, birds, fish, gerbils, or any animal other than a cat or dog know it's tough to find a reliable source of both the actual animals and quality supplies- this store has it all, truly. It would take all day to go through the kinds of pets and products you can get here. Bird cages and feed, gerbil cages and feed, cat food and litter, dog food and toys- the best part for me is the extensive reptile and aquatic selection. There's a healthy selection of birds and mice, but there is an INCREDIBLE assortment of scalies- stingrays, turtles, aquatic frogs, snakes, lizards, and all manner of fish. Anything you could want for an aquarium, terrarium, paludarium, or reptile enclosure is well stocked and from small and/or reputable brands, including an impressive variety of actual tanks. This whole store is an adventure, and it has all the heart and ingenuity of a local pet store. I am not easy to please when it comes to pet stores because of how many shortcuts a business can take, but here the employees are delightful, the atmosphere is perfect, and the animals are all obviously happy where they are- that isn't something you can find in any large chain pet store. I loved every minute here, and for the first time for me, I was delighted to ask for a rewards membership the first visit. I can't wait to come back, and I encourage you to check it out if you own any kind of pet... And as a lovely bonus, they have a few resident animals that have been rescued over time!
-
May 2023 by Walter Wychules
This place has amazing staff. I have built my tanks from here. I love that we have this place here in Eau Claire!
-
March 2023 by Babe
Great place for new pets and supplies. I personally have adopted fish, rats, and birds from here. Always healthy and clean. Employees are helpful and always greet with a smile.
-
March 2023 by Patrick Wilson
Fantastic pet store. Always have good selection of critters and supplies and they are always friendly and willing to help. All around a quality experience.
-
February 2023 by Ezekiel Jo
Very helpful and knowledgeable staff. I was going to buy a tank cleaning hose I thought might work for a new tank, but the person at the counter showed me how it was the wrong size. Now my daughter will be better able to keep her tank clean! Lots of cool animals to see while you're shopping, too!