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October 2023 by Kathy Torres
I have been a customer of VIP nails since they opened. They were first managed by Brian. He was friendly and always did an excellent job on my nails. Next Holly and her husband came to run the salon. They were both friendly and did a good job with my nails. They have left now due to medical issues and have been replaced by all new people. The one that takes the calls and makes the appointments is Coco. She did a good job with my nails so I called an made an appointment for a fill at noon yesterday. When I arrived, she told me to come back in two hours. I drive one hour each way and to arrive and not have my appointment honored and be told to wait 2 hours, was unacceptable. I went to another nail salon, had my nails done, and returned to VIP and told them how unprofessional that they were. The walk-ins should have been told to wait or come back later because appointments take priority. The new people running VIP need training in customer service and professional responsibility. I will not return to that salon.Service: Acrylic nails
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September 2023 by Kathy Haven
All the way from California....ok this summer my daughter and I popped into this nail salon on our roadtrip to get our nails done and think it was the best set of gel nails we have EVER had! The manicures were so detailed and quick. One month later, our nails have not chipped at all. If I lived in Eau Claire...I would be there all the time. This place is jewel with the best nail care we've seen!Services: Manicure
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August 2023 by Nicole Shoquist
I absolutely love this place, came from Michigan on a vacation and finally had a chance to do something for myself for once and decided to get my very first pedicure. The lady was super nice and she did a great job even though my feet were no easy task, she treated me like royalty and I'll never forget her and the way she made my feet completely brand new, it was amazing. The setting was super magical too,I really felt like I was on vacation to a remote island with the music and the small water fountain going, it was a really cool vibe and I'll be going back to get a manicure ASAPServices: Pedicure
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August 2023 by Molly Bowe
Bella did a great job on my mails for Rock Fest! She took her time to clean up edges around my short nails and was friendly the entire time. Thank you, Bella!Services: Manicure
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July 2023 by Molly DeMaris
Bella did a great job on my mails for Rock Fest! She took her time to clean up edges around my short nails and was friendly the entire time. Thank you, Bella!Services: Manicure
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July 2023 by maggie maahs
I did not receive the services written in the description of the pedicure. All the person did was file, cut, and paint my nails. She barely even touched my feet. My callouses and cuticles were neglected and I was disappointed, especially as my feet have been in rough shape after working some 12 hour shifts and I wanted a pick-me-up for my self-esteem, but I left the saloon feeling worse and like I wasted $30 on a simple paint job I could do myself. The water and towel was lukewarm, my feet barely soaked, and the woman doing the pedicure was very rude and rushed the whole time, despite the salon being not busy. She wouldn’t let me get up from the chair until I paid her, demanded I tip her, and then after she gave me my card back and walked away. She didn’t let me know if I was done/could get up or even said bye so I sat there for 10-15 minutes waiting and wondering. Eventually I asked the nail tech a few seats down and he said I could go and was confused why I was still there. I was already having a terrible day and wanted to feel better about myself. I checked reviews and it seemed legit, but it felt like the cherry on top of my bad day. I was hoping by treating myself to a pedicure I would feel better but as soon as I left the salon I cried and wished I never went at all.
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July 2023 by Angie Mathison
Went here for the first time for a pedicure and was alarmed by how rude the woman was who did my nails. She didn't really take the time to massage my feet well. It was so very rushed and she didn't even say anything to me. I didn't know if she was done or what she wanted me to do. Then she came back and just told me the price, I gave her some cash and she just kept all the change. Not planning to go back.
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May 2023 by Jamie Kurth
“Crazy” AKA Derrick did a great job and has a great sense of humor!Harry did my friends nails and they look great as well! Great customer service!Bella did a fantastic job on my toes ♥️Sincerely…. Jamie and TonyaService: Acrylic nails
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March 2023 by Lisa Hedrington
I just love my Nail Tech, "On". She's meticulous and we have such a nice time together while she does my nails. Today I walked in and she had a design ready for me! I work at a daycare and the kids are sure to love this!!!
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March 2023 by Theresa Cunningham
First of all you can make a appointment! Derrick is very professional, gentle and creative. I have a mfg. job and my nails hold up. They are amazing, THANK YOU!!!Services: Nail cut & filing
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March 2023 by Molly Justine
I walked in to VIP nails today feeing so defeated and sad. I went to a different nail salon in town and they did a horrible job on my nails. It was so bad that I just went in to VIP asking for them to remove them completely. However- Tiffany was absolutely AMAZING and she told me she could save them. She then transformed my nails from horrible to fantastic! I was also a walk in and didn’t have to wait at all- it was so nice and I was so grateful. I would recommend them to anyone!!!Services: Dip powder
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March 2023 by Courtney Dosher
I got my nails done by Derrick and I love them! He was super sweet and easy to talk to! We did have to wait a little, but it was totally worth it! I will definitely be going back!
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March 2023 by Camrin Rogers
I had a very good experience and felt very comfortable also love the work that was done by Derrick he did an awesome job on my nail and shape I also had my eyebrows done by Emily and love them as well and was done very neat I am definitely going backServices: Gel manicures
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March 2023 by Julietzy Jimenez
I absolutely loved the nails they cameOut exactly how I wantedThem and service was great ❤️Service: Manicure
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March 2023 by Francheska Lee Velazquez
Derrick is very professional. Love his nails. He has great skills and your set will last.I recommend him.