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October 2024 by Mike Holenbeck
They don't have enough help in the pharmacy so expect long lines.
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September 2024 by Zotob
Tried to fill a prescription that's currently on shortage and before sending in the prescription to a location that has it instead of wasting everyone's time. I was told they need the doctor to call instead of me. I think they should know doctors don't do this.
They treat you like a criminal when you're only trying to get your medicine.
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March 2024 by randy peiffer
Favorite store
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March 2024 by Yasmine Lant
The pharmacy assistant put me on hold, I’m assuming she thought I would hang up after 10 minutes, then proceeded to accidentally unmute and responded to the pharmacist I was still on the line. And then hung up on me.Insulted, humiliated and hurt. Who does that? Walgreens employees on Clairemont apparently.
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March 2024 by Fresh DK
Pharmacist made mistake on quantity and no proper explanation and wrong label.No apology on that and just watched and the young pharmacy tech apologized instead
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March 2024 by Lucky PW
Pharmacist made mistake on quantity and no proper explanation and wrong label.
No apology on that and just watched and the young pharmacy tech apologized instead
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February 2024 by Austin Property Management
There can be long lines which is never fun; but the employees of the pharmacy are consistently very professional and very pleasant.
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October 2023 by Tim Radke
Terrible place to deal with
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September 2023 by Michael Roberts
Only one person working both counter and drive through!
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May 2023 by Tamie U.
Long wait times to pick up prescriptions both inside and in the drive-thru (like 20-30 minute wait times.) You feel badly for the pharmacy workers because you know they are overworked, underpaid and understaffed. I ended up transferring my entire family's prescriptions to Hy-Vee, after a very rude pharmacy worker canceled my prescription order when I was upset that my medication was not ready for pick-up (when I got an email stating it was ready.) She rudely told me there were 400 people waiting for their prescriptions too, and that I should return in 30 minutes. I decided to go inside to wait and shop. When I finally got to the counter to let the pharmacy staff know I was inside, they told me my order had been canceled! Other family members and friends have had similar issues with rude pharmacy staff. There are many other pharmacies in Eau Claire...I would recommend you use the services of those pharmacies.
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January 2023 by Chris K.
The service in pharmacy is in massive decline, but even worse since Thanksgiving. They explained delays in dispensing medication on Thanksgiving and then Christmas and New Years. We are approaching January and it's just as bad. I have one script that can only be filled the day you run out. My doctor sends it to them monthly, days in advance to make sure there is adequate time for Walgreens to prepare it. The last few months it hasn't been ready and I have had to miss several doses, which isn't medically sound. Walgreens is very aware of the medication involved and it's importance. Every time I call there to find out what's going on I end up feeling sorry for the employees. There just aren't enough of them. However that's not my fault or under my control. Wait times in the drive ups are crazy long for the same reason. This place really needs to reorganize
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December 2022 by Mary M.
Pharmacists rude and do not take the time to explain immunizations options and procedures. If you have an insurance issue, they do not care and treat people like crap.
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September 2022 by Shane Abing
I knew it was a mistake to go. 215 flu shot. Left at 230. No shot. They couldn’t give me a time frame either. So much for being able to “conveniently” schedule online.Will go somewhere else.
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August 2022 by Corry Gregg
I have had several horrible experiences at this pharmacy. I understand that staffing is difficult at the moment, but why is it I can get better, friendlier and quicker service at other pharmacies. Dealing face to face with the staff at the counter, is the only way to properly communicate with the staff. Often, calling results in 30-45 minute wait times and staff usually cannot properly answer your questions or concerns
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August 2022 by Google user
I have had several horrible experiences at this pharmacy. I understand that staffing is difficult at the moment, but why is it I can get better, friendlier and quicker service at other pharmacies. Dealing face to face with the staff at the counter, is the only way to properly communicate with the staff. Often, calling results in 30-45 minute wait times and staff usually cannot properly answer your questions or concerns
