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January 2024 by B Lee
I have scheduled vaccinations several times over the last few years and not once have they stuck to the scheduled appointment time. They also make you fill out paperwork already completed online. Waist of time! I’m done with Walgreens. Getting vaccinated should be a simple, quick and easy process but Walgreens finds a way to turn it into an hour process that is only scheduled for 15 minutes.
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January 2024 by Nic Regele
Just got done at this location with Adam. They were amazing. Everything was instant for our Prints including the online portion. Adam helped us scan our old photos and did all the adjustments for us. Couldn't be more impressed and this will be where we do all our canvas and photos from now on!!!!
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December 2023 by Kate Rosenberger
I had a scheduled vaccine appointment for 3:30pm and I am still sitting, waiting, at 4pm to get the vaccine. They had me fill out the same paper work that I did online in order to speed up this process. There is no point in scheduling an appointment if the wait is this long. I work in retail, and if a customer was waiting for that long, I would make them a priority.
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November 2023 by Jamie Kraus
waited on hold for 15 minutes. hire more staff. if you can't hire more staff, pay more! still no? reduce hours.
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October 2023 by Logan Hoggatt
When you have a prescription sent to this location just do yourself a favor and wait until the next day to pick it up. I go through this song and dance every time with this location. When they tell you they need an hour and a half they mean they need three and a half hours. This last visit I gave them 2.5 hours when they said they needed an hour and a half. When I returned I was told they needed 45 more minutes. I'm done driving to Walgreens today. Hopefully it's ready tomorrow.
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October 2023 by Susie Hutchens
Walgreens itself is a great store. However, the one I visit in Eau Claire, WI on Clairemont Ave, has a horrendous pharmacy. Not all, but many of the techs are rude, unprofessional, and disrespectful. I realize there are work shortages due to the lazy people who don't want to work, however, all patrons should be treated with dignity and respect.
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August 2023 by Caroline S.
Super nice employees but made an appointment for a flu shot because they told me it was a 45 minute wait for walk in. Here we are appointment and all 20 minutes to wait for the paper to sign and now we’re at 45 minutes waiting for the flu shot. It’s actually taking longer than it was for a walk in.
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June 2023 by Jenna Sc
I have been to this pharmacy a couple of times and always question why I go back. Every single time I’ve gone to get medicine it isn’t ready, or they don’t have it in stock and never called to notify me, or they fail to read the fax in which the medication orders come in on. Also every time I’ve gone everyone in front of me in line never gets their medicine either due to the same reasons. Do not go here even if it is a more convenient location.
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June 2023 by Samantha Smith
Probably the worst customer service ever. Gave my fiance a different type of insulin, said it was the same thing. It wasn't. He's been puking all night. Don't trust these quacks.
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May 2023 by Jenna Schemenauer
I have been to this pharmacy a couple of times and always question why I go back. Every single time I’ve gone to get medicine it isn’t ready, or they don’t have it in stock and never called to notify me, or they fail to read the fax in which the medication orders come in on. Also every time I’ve gone everyone in front of me in line never gets their medicine either due to the same reasons. Do not go here even if it is a more convenient location.
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May 2023 by Mike Thorson
This is by far the worst Walgreens I have ever visited. You wanna talk about slow service and absolutely filthy inside, 100% pathetic.
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May 2023 by Tamie U.
Long wait times to pick up prescriptions both inside and in the drive-thru (like 20-30 minute wait times.) You feel badly for the pharmacy workers because you know they are overworked, underpaid and understaffed. I ended up transferring my entire family's prescriptions to Hy-Vee, after a very rude pharmacy worker canceled my prescription order when I was upset that my medication was not ready for pick-up (when I got an email stating it was ready.) She rudely told me there were 400 people waiting for their prescriptions too, and that I should return in 30 minutes. I decided to go inside to wait and shop. When I finally got to the counter to let the pharmacy staff know I was inside, they told me my order had been canceled! Other family members and friends have had similar issues with rude pharmacy staff. There are many other pharmacies in Eau Claire...I would recommend you use the services of those pharmacies.
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April 2023 by Olivia Gasior
I've never been to such a slow pharmacy. I've never had a wait time less than 15 minutes, even when there's only a car or two we'll be sitting at the window for minutes with no word.
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March 2023 by Joni Zich
Had an appointment for a vaccine - arrived 15 min early and finally received my vaccine 30 minutes after my scheduled appointment. Why take appointments if you can’t honor them?
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February 2023 by Katelyn Williams
This Walgreens has the worst customer service I have ever had while dealing with a pharmacy. Poor communication, always incredibly slow, and to top it off extremely rude more often than not.Do yourself a favor and go to the Walgreens on Hastings; or better yet- a different pharmacy all together.