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March 2024 by AnnaMarie Fern
Second time I came thru was not given right coffee and workers refused to replace or remake. I was told manager would contact me second time visiting same issue. Won’t come again paying 7$ for a coffee I’m not drinking.
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March 2024 by Tricia Goossens
Food And Dounts Tasted Fresh. Good Customer Service. Restaurant Was Kind Of Small And A Tiny Bit
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March 2024 by chewy
Very nice experience, the young teen with the afro was very polite and had a good attitude. Very clean and fast with the orders.
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March 2024 by Ashly Charmzicki
Walking into Dunkin’ Donuts one regular Monday evening, I wasn’t expecting much more than my usual coffee and a quick sandwich. But what I found there was way better than just okay fast-food service. The food was alright, but what really made my day was how nice the three workers were. There was this kid who looked pretty young but handled those delicate donuts like a pro, a tall darker guy with a nice afro who took my order with a big smile and got everything just right, and a girl with blonde hair and eyeliner who made my food carefully and quickly.What made this Dunkin’ Donuts visit stand out was how friendly and helpful the staff were. The kid’s careful donut skills, the tall guy’s happy attitude, and the girl’s quick food-making made the whole place feel really welcoming. They all had real smiles and said nice things, which made my regular stop feel like a special treat. Plus, the place was super clean, which showed they really cared. In a world where some fast-food places rush you through, this Dunkin’ Donuts showed that good service and a friendly vibe can make all the difference. It left me feeling not just happy, but genuinely good about stopping by
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February 2024 by Violet Helgestad
They will forget something on your order EVERY TIME.
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February 2024 by Brittany M
HEALTH DEPARTMENT? We walked in today to see a red haired guy walking to put donuts up while eating a sandwich. We watched him put his fingers in his mouth while eating the last of it right behind the registers. If that wasn't bad enough of a violation, we moved further along to see a female wearing her gloves squatting on the floor in front of their cooking area eating a sandwich. After finishing it she removed her gloves and then proceeded to wipe her mouth with her hands before getting right back to work. Neither kids washed their hands before getting back to making orders. WHERE ARE THE ADULTS AND HEALTH DEPARTMENT? There were at least 6 kids that we saw, and not once did we see an adult to make sure things like this aren't happening by enforcing rules and policies. I wouldn't order food from here.
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January 2024 by Barry Dean
Black coffee and donuts, you can't go wrong.
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January 2024 by Vince Liotta
Excellent doughnuts very fresh! Great service!Parking: It's Gas station also!
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January 2024 by Pookie Rosa (Pookie Rosa)
This place was so dirty we didn't feel safe eating the food. Milk and cream spilled and sitting out on counters, food products all over the counters and floors, what looked like trash from who knows how long was over flowing. The two poor girls behind the counter were running around chaotically while two older ladies dictated. One young girl picked something she dropped off of the floor and with the same nasty fingers, dispensed whipped cream on a drink. Wiping the rim with her nasty floor fingers. Nope! Done w Dunkin.
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January 2024 by Laura Hernandez
I ordered through the app. Noticed there was a long line at the drive thru so went inside to get my order. There was just one older lady working today. She was hustling to get to everything and apologized to me. I felt so bad because she had zero help and you could tell she was desperately working hard/fast to get to everyone. Dunkin you need to be better staffed instead of overworking people. That’s how you lose good employees. I wish I had gotten the lady’s name. She was great.
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December 2023 by Patrickstar
Great drinks and food plus I like how easy the rewards is to use.
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December 2023 by Roy B
I live in the area so I will stop for coffee every now and then. The coffee is good enough, but the food isn't that great. I will consistently have food be delivered incorrectly or have items missing, a while ago for example I ordered the avocado toast and bagle minis and they straight up forgot the bagle minis as well as the seasoning on the toast. The next time I went they forgot the bagle minis again and didn't toast the bread on the avocado toast.That being said the service here is great, the staff is always kind and friendly and happy to correct mistakes, but don't expect them to be able to make any food better than a stale donut.
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November 2023 by Ann Nottestad
About a year and a half ago, I changed jobs and my new commute takes me through Newville. So, I've stopped 3-4 times a month since changing jobs. Super convenient - order from my app when I leave the house, walk in and it's ready.Unfortunately, I will no longer be doing so. My order has been wrong the last four times I've stopped. I'm talking making an iced coffee when I clearly ordered it hot, or using vanilla instead of caramel. One time I went in and I seriously could not figure out how they took a caramel glaze signature and made some sort of blended drink instead.The customer service, in general, is sub-par, at best. Do better, Dunkin'.
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November 2023 by Joseph Meyer
Extremely overpriced and over rated. Not what Dunkin used to be.
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October 2023 by Emily Wakefield
The morning staff here is great! Orders are efficiently put together and accurate! Value matches the product quality.
