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May 2023 by Lalo Meno
The new voice service is a total mess. It’s impossible to speak to a real person. Major downgrade.
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April 2023 by Adam Frank
The most ungodly slow banking location known to man. This is the only educators i've been to that takes absolutely forever to do anything. Seriously the worst. Dont stop here unless you have 15+ minutes and thats with no line....
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November 2022 by Brandon Hartung
do not get a credit line, if it is attached to your account and you are late on a payment they will freeze your entire account. They wouldn't let me deposit a check into my account because I was late on a payment even though I was going to use the deposit to make a payment
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December 2021 by Oscar Varela
Katelyn Anderson worked quickly to fix any issues that I was running into. I had to make it back to the dealership before they close. It was about 1 hour drive from this location. I made it in time! Thank you!
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October 2021 by Nathan Russell
I opened an account with them, straight out of High School, at 18. 11 years later and I'm still very satisfied with their service and care for their members!
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July 2021 by Bobby Taylor
Have had an account with them since I was 16 and almost two decades later I still use them and am satisfied! This location even has a coin counter that directly deposits into your account!
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June 2021 by Nspire The Nation
I opened an account with them, straight out of High School, at 18. 11 years later and I'm still very satisfied with their service and care for their members!
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October 2018 by Karen granger
I've banked here since I was a teenager. All of the staff is friendly and helpful!
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May 2018 by Dawn D.
I'm sorry for the long review...It's my first and I'm not sure how these are supposed to be done but I honestly feel that this is good information for potential customers. Also, I know that the NAME of the business is "Educators Credit Union", but you do NOT have to be a teacher to have an account here...You can be a firefighter, police officer, nurse, doctor, EMT, paramedic, etc...! I believe you just have to have a job doing public service! My husband is a firefighter and paramedic. I wrote this paragraph at the end of my review but moved it to the top for a forewarning of the long review and informational purposes of the ability to go to this incredible Credit Union! Although we have accounts at both, there REALLY is a difference between a bank and a Credit Union...At least, between our bank and Educators Credit Union! That's NOT to say that I don't like our bank (I wouldn't keep any accounts there if I hated it)...But I LOVE Educators Credit Union in Elkhorn! The tellers are always sure to welcome you in the moment you walk in the door and treat you kindly, regardless of whether you are doing a deposit, withdrawal, making a loan payment, or there to see a personal banker in hopes of getting a loan! I will get back to the loan thing in a second but I also wanted to mention that the tellers will ALSO try to help you figure out what's wrong, if you are having any issues, with your account...Such as unknown charges on your account or overdraft fees and, if THEY can't help you they'll ask for help from the personal bankers that have been there longer and have more experience. Back to the loans... If you need a loan Educators Credit Union is a GREAT place to go for it! I know, for a fact (because I have had in the past, or CURRENTLY have), that they do: credit rebuilding loans (I didn't have this one but a family member did), personal loans, holiday loans, credit cards, and vehicle loans! I believe they ALSO have mortgage loans but, unfortunately, we've already got that one through our bank and, fortunately for us, the bank actually had a similar interest rate! However, our credit cards compared between the bank and the Credit Union have VASTLY different interest rates and the Credit Union is FAR superior! The Credit Union ALSO offered a FAR superior interest rate EVERY time we've needed a vehicle loan over the past 18 years!!! Besides the interest rate being so superior, the personal banker that has helped us over the past 18 years (even before she got married and was still Kym Moore! LOL) Kym Perrelli, has ALWAYS been amazing about making sure that ALL our financial needs were met! She has made sure, with our last vehicle loan, to make sure that it was enough to also cover the cost of licensing and registration! In the past we've had her add the cost of other loans to a vehicle loan so that we would be able to pay off the higher interest loan immediately and be left with the lower interest vehicle loan only to pay. The people truly care about helping you get to a better financial position and would never, in MY experience, give you a loan that you would have any issues paying back...Which, I think, is WHY Kym tried to add loans together when she could! Yes, it made a slightly higher vehicle payment, but only after removing a MUCH higher other monthly payment did she ever do that! I can't tell you how much I appreciate her for that because, thanks to her, our credit score is finally getting better after a bankruptcy had to be filed years ago! Again...sorry for the long review but I hope that my information helps you!
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November 2017 by Corrina Willems
The staff are very friendly and helpful at this location.
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August 2017 by Hannah Hoyt
If I could rate it a -100 I would. Absolutely horrible customer service. My boyfriend and I have been in here twice (Elkhorn) And met two separate people who had the personality of a rock. No "how are you today?" No "hello." No smiling. Absolutely nothing. First girl was okay but had a piss poor attitude. Second lady, Kym, absolute worst attitude ever. We had a disagreement on something, and instead of explaining why it was a certain way, she immediately got an attitude and defensive saying "Well that's how WE DO IT". My boyfriend and I were so blown away at the way she responded to us we picked up and left. My boyfriend has had an account there for years and will be closing his account due to the way she treated us. So incredibly disappointing and unprofessional. Will definitely be contacting upper management.
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August 2017 by Dulce Soto
Awsome place better than any other bank. Awsome customer service.
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November 2015 by Steven Michael McKay
Very helpful professional friendly people. A lot nicer then a bank where you're treated like a number.
