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August 2023 by Derek Crosier
Awesome experience. This is my third time over the years making the pilgrimage. Great crew to work with. Lexi made it happen, Christan and Jesse did their magic, and Lulu was there for support LOL. If you are on the fence about visiting I highly recommend going. You won't regret it.
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April 2023 by ellen farrugia
Worst customer service ever! I guess they don’t like Canadians
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October 2021 by Chris D.
Fantastic attention to detail, great service, and an instrument that is second to none. I’ll play an Edwards trombone for the rest of my life.Thanks Christan!
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February 2021 by Justin Foelker
Incredible experience with even better people, absolutely loved it
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November 2020 by Evan Hatter
I bought my trombone (T-350 HB) back in 2014. The quality of customer service when I was fitted to my horn was first class. However, this review isn’t about my fitting. My review is about the stupendous customer service I received when my horn needed some warranty work done on it. When I got in contact with Lexi, she quickly set me up to have one of their valve sections and bells on loan while I sent mine in for the repair. Lexi made everything so easy and stress free, something not easily done during these times. She gave me a detailed run down on what work was going to be done and gave me updates on my repair as well. When I got my horn back it looked like I had a brand new valve section and tuning slides (I had some lacquer wear on my tuning slides that I wasn’t even expecting to get relacquered). Lexi just let me know that they got back their equipment. I just want to say that I am extremely happy with everything Edwards and Lexi has done for me over the past few months. Quality people and a quality product! Thank you so much to all the technicians for your wonderful work and Lexi for everything you’ve done to make this stress free!
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August 2020 by Jeff and Vicki Taylor
This is THE place to unlock your potential and discover the artist in your soul.
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July 2020 by Jeff Carroll
Christian is not only an amazing musician, but he also understands people and helps design a special horn that is the perfect match for who we are. There is no way I could have come up with a horn that speaks so well for me. The dessert is that he is fun to hang out with.
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January 2020 by zac thirnton
Just. The. Best.
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September 2019 by John F Milam
Quality sound and ease of playing an excellent instrument
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August 2019 by Mike Damiani
Great Trombones! Amazing response and flexibility! Beautiful Timbre
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July 2019 by Jeremy Buckler
The whole gang is outstanding, best Trombones in the business!
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June 2019 by Walter Furrer
I sent my trumpet in for some repairs, and I have been nothing but happy with my experience. Lexi is fantastic and responded to my emails with all the information I needed and in a timely manner! I'm still hoping to make my way to the shop one day, but for now, I will always recommend Edwards to my colleagues.
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April 2019 by Emren Akdamar
Getting fitted at Edwards was amazing. It really is everything that you think it will be. Very friendly, helpful, and great ears.
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April 2019 by Emren Akdamar
No better place in the world to get fitted for a trombone.
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January 2019 by Barry Oosterwaal
Just received my new horn, it is simply superb!!! Working with