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November 2023 by Kaden C.
I brought my car in to get it fixed after hitting a deer and going through insurance they said they fixed everything and before I was going on a trip and my ac went out I brought I back to them and they fixed it. Another issue my horn didn't work and my remote start didn't work I brought it back and they fixed my horn but said there's nothing the can do to fix the remote start I brought it to a dealership and they said the horn and remote start wires were crossed I told gerber about it and they refused to pay the $300 it cost to fix their mistake.
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June 2023 by Melissa Beetstra
True to their word and did great work! They are also great at communicating and keeping you informed!
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June 2023 by Jose Quinarez
Worst place to get your car repaired after an accident! Avoid this place at all costs! Can't do anything right!
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June 2023 by Abriana K.
Scott was awesome to work with and made the whole process a lot smoother while my insurance company was rather difficult.
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April 2023 by Blerin RADA
Alright.. I had some time to process this and think how to better put this words/warning.We brought our car (fairly a newer model) and what we got was the spray job (as expected) but with it came the clown show of how everything was put back together.Dirty liners, other parts that were put together just because they thought they were but nothing lined up. As it wasn't enough (this is were it gets better) we are told that the air bag system in our BMW is faulty and there is corrosion involved in one of the parts by the seat; and made it out problem. Really!The car had nothing of such. What it was and found out from the BMW dealership was that it a pinched wire causing the issue. On the left side of the liner where they had put back (I already mentioned dirty) The implications of it is that it had to be in our claim (so was the windshield they broke) and they were off the hook for the damage.The moral is simple, if your insurance insist to use this guys, find the courage I didn't have and bring it to a dealer or at least someone who has the minimum amount of honesty left.And shame on you and your "corrosion" lies and use gloves like normal techs do. Latex, cheap but they do the job. Next time find better lies to fool a customer!Sincerely.Services: Body & Trim
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March 2023 by G J
I have had to repeatedly call them for updates about my vehicle. The guy that sits at the desk all day has never called me once. I’ve always been the one calling and asking about my vehicleService: Body & Trim
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November 2022 by Mary Mccrary
Very nice got the job done
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February 2022 by Richard William
Avoid this place. Owner Vince is very rude. Went there for an estimate he said he was too busy working with insurance adjusters and could I come back in a week. He said he would get me in right away then. Went back this morning stood there for 10 minutes while he was eating is potato chips then he finally asked if he could help me. I told him was back for a estimate and now he said I needed an appointment and I would have to come back again. I walked out and went to a shop in Delavan.
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November 2021 by Susan Czarapata
As always beautiful job on my car . Staff pleasant
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May 2021 by Daniel Yesluh
Fantastic Family owned and operated business! Really make sure to do the job right and make the customer happy! I'm a return customer and trust there work!
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May 2021 by John Ennis
Very helpful as always. Have eyes had a good experience there with their staff!
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February 2021 by Brian Geniesse
Owner had an attitude problem, brought our car here after a fender bender. Airbag light was on and off and had headlight, bumper and fender damage. They didn't fix the crooked panel gap. Was told "There's always a gap"- obviously, but not an extremely uneven one. Brought the car back to fix,and they fixed it but said it wasn't part of the estimate. Few days later the airbag light came on that we asked to be checked out. When we asked about it the owner said it wasn't on when he was in the car and if it was on it would stay on. Owner got very defensive and snapped. Started yelling at me and belittling me.
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February 2021 by Amy Benson
They'll let you know what's wrong and if they can fix it or not. Honest business.
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September 2020 by Kelly Marra
Tom was great!
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August 2020 by Dakota R
Would give it a negative 100. Billy had an attitude problem. Couldn't tow my trailer. Charged me for doing nothing. lied to me and said the axel was broken. Will not deal with this company again very shady work for a tow company. Today is Monday and I called the owner and discussed the issues and he told me normally I would issue a refund but since u left reviews on here and Facebook I will not issue a refund. Looks like a scam here. by refunding certain people to not post there experence.
