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November 2023 by Tim Meyer
We're 4.5hrs from Kunes in Elkhorn. We saw what we wanted online at Kunes. Over a few weeks time I emailed back and forth with one of the sales folks, Mike Moyer. Any dealings online make me leery, but after a number of emails, I felt comfy with Mike. I prefer emails until we can come to an agreement in principle and then we talked on the phone. Mike was as good to deal with as I had hoped. We made arrangements to make the long drive, test drive the truck and look it over. Mike was very helpful and professional. He gave us the feeling that he wanted to help us get this done, instead of playing games with us. That was comforting. Next we had to meet with the finance guy, Dave. Once again, we were on guard for high pressure to sell us something we don't want. Not so. Dave was also very professional and helpful to make the transaction happen as quickly and painlessly as possible. Both guys made the trip and purchase easy and enjoyable. Do I dare say, give them the raise they so richly deserve! ;)
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November 2023 by Nadine Dentice
I was very nervous about trying to get a car. Being a disabled American, I am on a fixed income and didn’t think anyone would really take the time and try to help me actually find something I could afford that would work for my busy family. With the help of Roel, Liv and “B” I was able to get back on the road in a safe, reliable vehicle that is perfect for my needs. I am so grateful for the kindness and professionalism I received at Kunes in Elkhorn. Thank you all so much!
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November 2023 by Tiffany Erbentraut
Kunes was AMAZING! After our van was totaled, we needed a vehicle rather quickly. We contacted Kunes right away. Their compassion & empathy were outstanding. They were quick to respond to questions & concerns, having answers sometimes within minutes. They had multiple vehicles matching our specs already on the lot. They were extremely flexible with our busy schedule & more than accommodating when it came time to sign paperwork. From the sales manager, Lana, to Adam on the floor to David & Stephan in finance, all were professional & courteous throughout the entire process. Thank you Kunes for making a rough situation into one of our best car buying experiences. We will definitely be back!
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November 2023 by Joe B (Joe)
If there was another star, I'd select it- the commitment to make the experience as seamless and convenient as possible was second to none. Communication was as needed and the transaction was transparent and easy. The grand slam move was delivering the vehicle to my home in INDIANA. I very much appreciated the dealership stepping up and eliminating stress off my plate when they saw the opportunity to do so. The guys that delivered the vehicle were extremely pleasant to talk with. I am recommending the company to all that need a vehicle. Cheers to Kunes Auto Group.
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November 2023 by Jayson Etchison
Kunes is really an incredible dealership. I worked with Ben Vance who was phenomenal. He was knowledgeable, listened to my long term goals, and matched me with a car that was right in my price range. They even beat the interest rate that I brought in from my bank!I never thought I would say, I look forward to buying my next car! I have no doubt I’ll go back to Kunes dealerships and work with Ben again.
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November 2023 by Frederick Fritsch - NOAA Federal
From the initial contact to driving off their lot, I was very satisfied with Adam, the salesman who assisted me. After spending several days looking at cars across southern Wisconsin and northern Illinois from “used car dealers”, I came back “home” to Elkhorn and a real car dealership. I feel that I was given an honest assessment of the condition of the car with full disclosure by the dealership regarding what was done to get it ready for resale. I feel that I paid a fair price and at no time did I feel the pressure of a “hard sell”. I will most likely return to the Kunes auto group when I need another vehicle.
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October 2023 by michael ware
I waited a couple of weeks to give my opinion. I bought a jeep compass it was very nice car but it had some issues. I let them know right away and they fixed it. With no problem . So I would recommend getting your car from them. I watch them treat customers like family & now I proud to be a part of it.
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October 2023 by David Smith
We were happy with our vehicle but we’re looking to upgrade with newer and less miles. The Kunes team worked with us in finding a vehicle in our price range and found us a good deal that we thought could not work. My wife and I felt like we got the best deal we could get and a vehicle we are very happy with.
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September 2023 by Rose
I bought a used car from Kunes this past Saturday and am so incredibly grateful for our salesman, Miguel. My husband and I were in town for an unexpected funeral AND our car died beyond repair the same weekend. All around, not a great situation. Miguel was patient, understanding, and beyond helpful and made sure we left with a car that day. Thank you, Miguel for your kind and compassionate service which many people do not think of when they think of car dealerships. We truly appreciated it!
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September 2023 by Emily
10/10 LOVED my experience! HIGHLY RECOMMENDThis past weekend I worked with Sales Representative, Natalie Gaiser and she was AMAZING! She listened to my wants and needs, worked with me to stay in MY price range, let me test drive many different cars and overall was extremely easy to work with. She worked on my trade-in as I test drove cars and I left that day with my dream car feeling like it was to good to be true. Please note how many times I said the word "me" and "my" above because Natalie made ME feel like she was on MY side the whole time. I will be recommending her, the sales manager (I believe his name was Dan), and David Horowitz (Finance Manager) to anyone who is looking at car/truck shopping.Sales Representative: Natalie Gaiser - 10/10Finance Manager: David Horowitz - 10/10Sales Manager: Dan ____(sorry Dan don't know your last name!) - 10/10Process for Trade-In: 10/10Process of Financing: 10/10Process of Purchase: 10/10Overall Experience: 10/10Go get your new car from Natalie at the Elkhorn Kunes Chevrolet GMC!!!!
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September 2023 by Debbie Gage
Best experience ever buying a car, Brian took the time to answer all my questions throughout the entire process and I had alot! He was so patient with me as was David the finance person, again lots of questions answered…. I will definitely recommend Kunes, Brian & David. Awesome!!! I even got a follow up call this morning from Brian to see how i am doing with my new vehicle and if i had any questions.
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September 2023 by Mike Conrad
Our 2023 GMC Sierra 1500 Denali broke down on I-43 while towing our travel trailer on the way to a weekend camping trip 6/15/23. GM had our Denali and travel trailer towed to Kunes GMC that evening just before closing time. Staff at Kunes allowed us to plug our camper into their power overnight in the parking lot, so we had a place to sleep overnight and keep our refrigerator operating until the service dept opened up in the morning.First thing the next morning, Dan Duchemin, your awesome service manager, had your staff attend to our Denali to diagnose the problem. Unfortunately, they were not able to fix our vehicle due to a seized motor with the need for a completely new replacement engine and related parts which would not obviously be a quick fix. Needless to say we were upset and distraught over the situation being over an hour away from home and not knowing what to do next under the circumstances.Dan was able to procure a loaner vehicle for us that had just recently been traded in to Kunes that suited our needs and allowed us to continue on to our long weekend destination towing our camper near the Dells in Wisconsin. We were allowed to use this Ram pickup truck for almost 5 weeks before we were asked to return it in place of a sedan for the remainder of the time needed for Kunes to receive the new engine and parts from GM.Unfortunately, it took just about 9 weeks to finally get our Denali back, but Dan always kept us up to speed and we always felt confident that he and your staff would do all they could to get us back behind the wheel of our new vehicle again as soon as all the parts were received. For that, we were very appreciative and very grateful for the sincerity and concern of all involved.Thank You!Mike and Sheila Conrad
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September 2023 by Jody Strnad
Karl was fantastic! Great personality, funny... Truly a pleasure to work with. He went above and beyond for us after a looong day of car shopping. Would definitely make the trip to buy here again!
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August 2023 by Emily Meske
The service was good and very friendly. They got me a reliable car at a good price. It didn’t feel like a pushy dealership, but one that wanted to find what was best for you and your needs. The only reason why I gave them a 4 star is because they missed a headlight being out in there check of the car, but they still are a great dealership.
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August 2023 by ok
Kunes has surprised me with their friendly customer service. A lot of the dealerships I have gone to made it seem like I was being held at gunpoint to buy a car. Saul helped ease the pressure of buying a new car and it was more like a friend guiding me to make the correct purchase. Thank you so much Saul for helping me find my new 2020 Yukon!
