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January 2024 by michael lois
We contacted Splashtime Pools and Spas as the dashboard on our hot tub wasn’t working. They had the part in stock and had the service technician come out the same day. The service technician was knowledgeable and professional. We would highly recommend this business!
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January 2024 by Kat crossroadsrose
I called Splash Time Pool company to winterize my pool. They sent two teenagers to winterize my pool. I had also asked them for a quote on automatic pool cover. A week later I follow up via email on the pool cover quote. Angie, tells me they are waiting on the pool cover company to provide them with a quote. It's getting late in the season I decided I’d call a different pool company for a quote. They tell me that the filter, plugs on my pressure gauge, and air purge should not of been left out of the winterization. I email Splash time to inform them. I have cut and paste Angie's response to me. “I heard you had another pool company come out for a quote on the cover so I will let our cover company know not to come out and do a formal measure.” To which I responded “Please don’t do that, as a consumer I have the right to get 3 quotes. “ Here is The next e-mail I received again I will cut and paste Angie's response “I already told you we were not quoting the cover for you.” This company was very unprofessional and my pool equipment was not properly winterized.
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September 2023 by Matthew Knopp
Splashtime is a family owned and operated business. Dan and Angie and their family have been great to work with! We had our pool and spa installed this summer. It was a big project that involved an outdoor oasis that included the pool and spa. Dan and my general contractor worked well together to make sure the project was complete right the first time. It was pretty seamless with just a couple minor hiccups along the way that were addressed quickly and completely. This is our first in-ground pool and spa and the Splashtime team have been patient with all our questions and concerns. The best part, the project cost estimate given at the beginning of the project was pretty spot on to what we paid when the project was completed! We would definitely recommend Splashtime to anyone with a pool/spa and to anyone thinking about adding a pool and/or spa to their home!
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July 2023 by Christopher Doud
We found Splashtime when we needed some advice on our ph issues in our pool. The staff was super friendly and and willing to discuss and give recommendations to help with the issues we were having without trying to upsell the entire store to us. With their advice, our pool was back in shape within a day or so. Splashtime will be our source for our pool supplies going forward.
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June 2023 by Patrick O'Connor
Over priced chlorine 30$ a case I get the same brand from elk chemicals supply and woodmans for $15.99 with a higher amount of hypochlorite
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May 2023 by Michelle Smith
Everyone here is so nice and knowledgable!! I ask alot of questions, and they are all so patient with me! Freedom, Stan and Dan are AWESOME!!! Thanks Splashtime!
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March 2023 by Beth L.
Do not use this company!!!!!!!They have zero loyalty to their customers. They schedule a repair date with you then never show up. When you call them they act like they never made a repair date with you. They will leave you hanging long enough to where any other repair place is booked for the season. When they find out you will not be able to use your pool that summer because of what they did, they don't care. Their staff and owner are both extremely rude.
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May 2022 by Carol Hansen
Such a great hot tub buying experience!!! I love supporting local businesses, and this was one of the best experiences.Everyone is very knowledgeable, very kind, helpful and went above and beyond to deliver our hot tub in an extremely timely manner!! I would highly recommend Splashtime Pools and Spa's!!
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May 2022 by Matt Jenni
What a AWESOME place. Very knowledgeable employees who took their time to explain and demonstrate all the options of the hot tub we bought. The delivery was flawless and they waited for the tub to fill to start it up and make sure there were no issues. We are so happy we decided to shop and buy local. GREAT JOB EVERYONE!!
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May 2022 by Barbara Heath
Splashtime is a wonderful company! Thank you, Dan and staff for all you did for my parents to meet their needs! Your personal attention to their questions and concerns is what makes Splashtime the number I'll call in the future!
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October 2021 by Stephanie Sawin
I would not recommend hiring this company to perform a pool inspection if you have any sort of timeframe that you have to abide by per your housing contract. We were strung along by this company for over a week which resulted in us being in violation of our contract and having to scramble to find a different company to perform the inspection. We were upfront when we hired them that we needed this inspection done within a certain timeframe and they assured us that it was a possibility and that we were on the schedule for the following week. I followed up several times for an update only to be informed well over a week into this process that the staff couldn't get a hold of the manager and that it would be performed sometime in the "future." Such a shame as we had high hopes for a positive experience with this company.
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September 2021 by Anita Olsen
Splashtme pools installed our in ground pool and we couldn’t be happier! Dan and Angie and their entire team were a pleasure to work with every step of the way! Knowledgeable, competent and kind- true pros! Can’t thank them enough for making our family’s dream a reality and such a wonderful experience start to finish!
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July 2021 by Heather Flitcroft Esch
Absolutely love splash time pools and spa. After my parents have had excellent luck and other friends of ours have too we decided when we wanted a hot tub they were who we were going to go with. Excellent customer service. Teresa at the front counter is extremely knowledgeable and helpful. If I have any questions with anything they are beyond helpful and friendly. The service and delivery guys were all really great. They really want to see you enjoy your pool and spa.
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July 2021 by Michelle Shilts
We knew nothing about pools and buying a house with an inground pool out of foreclosure was a little scary. They've held our hands the entire way after a less than great experience with another pool company. Their customer service is ridiculous (in the best way ;)). They have always gone above and beyond for us and we can't recommend them highly enough!
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July 2021 by Eric Gallagher
The folks at Splashtime make owning a pool easy! They always have all the right supplies . I take them a sample of my water once in a while and they always keep me and my pool pointed in the right direction and enjoying the dog days of summer. ???
