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July 2025 by Haydyn Lesik
My daughter went to ship something at the post office and when she was confused on which service she should pick, she called me for help. Something didn’t add up so I asked her to go ask the front desk for help and if she could put me on speakerphone to try to clarify what we were trying to ship and etc. Angie was so rude, talked right over me mid sentence and then had the nerve to tell me I needed to stop talking and talking over her. When I told my daughter to walk out and go across town due to Angie’s poor customer service and rude behavior, Angie initially refused to tell me what her name was and told me if I wanted help I could come in myself- guess what? Sent my daughter across town to the shipping depot, spent $16 for fedex ground and it will be there tomorrow, not days from now, if they don’t lose it, for twice the price and without attitude.
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July 2025 by Gerry Buck
Was at the post office yesterday. The woman was extremely rude and not helpful at all. I’ll definitely drive to another post office even though this one is the closest to my home.
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June 2025 by Michael Palmer
Lived in the same address for 5 years, recently we have got a new mail carrier who cant read addresses if his life depended on it. Have had 4 separate packages on 4 separate occasions delivered to wrong addresses.
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April 2025 by Reina C
The worst service available, go anywhere else.
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March 2025 by William Ramlow
Worst post office ive ever been to..the foreign woman is impossibke to understand and she has an awful attitude..the other woman made me buy a roll of tape instead of giving me the 2 small pieces i needed..i will drive to delavan or burlington before i ever come here again..so tored of uppity women being in positions of authority
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January 2025 by pyromaniac princess
The blonde lady at the front is usually somewhat rude to customers that come in. I've dealt with her a few times to go pay my rent and I try to just be kind, try to get her to smile but nothing. Kind of sucks.
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January 2025 by Megan Lamster
Very rude customer service, particularly from the blonde woman at the front. I'd go to the Williams Bay Post Office if needing service.
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December 2024 by Ryan Krueger
Where is my mail? It’s been at your location and I come home to find you never even showed up. Now it’s saying the package won’t come for another three days. Can I just drive down there and finish the route for you?
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December 2024 by Daniel Godina
Andrea at the Elkhorn post office, Was great . She handle my concerns and followed through with phone calls to keep me updated. This morning she called me to let me know my package was out for delivery. Thank you Andrea
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August 2024 by Tiffany Brandes
Don't rely on this post office if you are expecting anything important...sometimes it comes..sometimes it comes..sometimes not..you can guarantee that all you will get on Tuesday is the paper if you are lucky...poor!
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June 2024 by Jeanne Frittitta
Missing mail forwarded to new address from Oak Creek to Elkhorn. Not good.
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May 2024 by CeeJae Vlasak
Jared and the whole office team are beyond incredible! They were so helpful and responsive with helping service our Company.
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May 2024 by Elizabeth Tracy
Jared and Amy were super helpful and friendly!
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March 2024 by charles simmerman
knowledge and friendly
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December 2023 by Maximilian L (mlei)
Imagine working for and dealing with a business where one in every ten reviews is only one star. I work at a local business that this post office has an open dislike for. Knowing this ahead of time, I ordered a package from Etsy that I knew would unfortunately be shipped via USPS. Worst of all, ELKHORN's USPS. Notably lacking in almost all categories. I prepared for this by ensuring all my ducks were in a row regarding delivery instructions and recipient names, as well as a very clear address. The birthday gift I ordered tracked being scanned in by them, then promptly returned to sender in the same day. After reading this, I immediately visited their office and waited until their lobby doors opened that morning. I provided all my details and documents to the initial clerk, who as most of the people who've left reviews here have noted was clueless. As if I was the first customer she's ever seen or handled. But the supervisor she brought to the counter was abhorrently worse. I asked her why they chose not to deliver my package when earlier in the same week they'd delivered one with the same delivery name and instructions. She made up arbitrary jargon on the spot while simultaneously getting snippy with me as if I was the problem. I then asked her what determines the consistency of what packages get delivered. She blamed it on the delivery driver who had the route that day, and that it was "by her discretion." So, admittedly, they choose what to deliver and what not to. Finally, she went on to say that I was "lucky I even got the first one." A warm thank you, Elkhorn USPS, for the considerable talent you have working on your team. Clearly the post master enforces this type of attitude and work ethic. What a great place to open up a post office.
