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October 2023 by Jeanne Kozlovsky
The pharmacy is TERRIBLE. I will never use it again. Walgreens corporation better get involved with a store that gives their brand such a bad name. Ridiculous servsice , disorganized and never get through on the phone.
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October 2023 by Kourt Raymond
If I could I would give the pharmacy -0 they are so bad and they never have anything in stock cooperate needs to step in because this is ridiculous. And some of the staff are rude as hell
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October 2023 by Ryan Krueger
This pharmacy is really terrible. If I had the funds I would open a competition pharmacy and hire people who have some sort of a work ethic.
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September 2023 by Bethany Treatment Center
The store is good. This places pharmacy is a total wreck and has been for YEARS. I’ve had to wait an extra day to get my meds on more than one occasion just because they are busy. I’ve gone without my meds before because of them. Always call if you have a doctor send in a prescription or they won’t fill it for you even if it says processing on their website.
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September 2023 by Bridget DeVries
I would not even give them one star. Scheduled a covid travel test for travel arriving on time waiting 1.5 hours in drive thru. Results should have been sent to email within 2 hours and it was never received paid over 100.00 for the test called and they closed early do to staffing issues never got results. Flight leaves at 7am will now have to quarantine for 5 days before entering the county.
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August 2023 by Brian Bartlett
This new thing that they have where they don't actually fill your prescriptions in the store is ridiculous. What used to be the same day is now at least a one day wait for it to come from somewhere in Illinois.
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August 2023 by Jeanne Bleser
I have been waiting more than 20 minutes at the drive-up window. There were only 3 cars in front of me. This wait time is typical of Walgreens here in Elkhorn.
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June 2023 by D B
Worst customer service at any Walgreens. Nick walked past us several times and never asked if we needed help. He was rude and disrespectful. He said stuff to us but has no courage to talk to me but says stuff as he walks away.When we went to check out he was more interested in helping another customer with his phone and did not even move when I asked him to step aside so I could pay for what I bought.Worst employee ever and horrible interaction.
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June 2023 by Susana Kosovrasti
Went to load chime card today and I have loaded 1,000 dollars there before with 2 transactions and tried to today and they said only 500 called chime and it is 1,000 a day load 3 transactions allowed! Manager did not know that !
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December 2022 by Nancy
Lisa, who works at this location, was so kind and helpful in my going through the steps of Holiday cards today. If everyone had her willingness to help others, we’d all have smiles on our faces, like hers! Thank-you Lisa!!!
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December 2022 by Janice Bardiau
The pharmacy is the reason for 2 stars. Eveytime I call to order a prescription I'm usually on hold for at least 15 min. Today it was 17 plus. I hung up and tried again a few minutes later and kept getting a busy signal. Tried again in an hour and they must have the phone off because still a busy signal.
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October 2022 by Kelly Hawkins
Pharmacy continues to be terribly understaffed. You offer appointments for Covid boosters, but you don't honor them. We arrived 10 minutes early so any paperwork could be done prior to the appointment, and you were 20 minutes late! Nobody was getting a shot before us either. Also, no apology. I should have gone back to Delavan...they have always been on time.
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October 2022 by Gabe Hatchett
I absolutely hate this Walgreens.. it has to be the slowest store in the country. Two drive thru lanes but they only use one, obviously leads to god awful wait times. Even inside n your standing in line for excessive time. Perfect example: just today I had a vaccine appt at 220. I stood in line for 15 minutes then was told to wait another 10 or 15 minutes for the shot! There were people showing up for 230 and 245 appointments before I was even seen. Absolutely atrocious for such a small town Walgreens... you'd think they'd be able to keep up with in a town of only 10,000. Pathetic!
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August 2022 by Remy Collins
They cannot handle all their customers! Their phone system is of no use. Got hung up on 3 times. I have never seen a pharmacy close for lunch! That is ridiculous, you schedule people for lunch relief! Going back to Walmart!
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June 2022 by Emily L
Horrible pharmacy. Be prepared to wait or be told " we will fill it tomorrow, or " come back in an hour " such a joke.