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November 2023 by gabriela chavez
While the place is very nice, the receptionist was very stand off-ish, and didn’t seem to be trained in customer service. The hairstylist barely tried to consult on how much length would be cut and then went straight to chopping. Then washed it and then cut more off. But even after as much cutting that I got the ends are still very blunt and jagged and just don’t look natural. While I don’t mind being quiet during a haircut, it felt very forced to try to talk to me. Everything was rushed and very awkward feeling. This isn’t the first time I got a lackluster cut here either. Last year in June I also came and wasn’t as satisfied as I’d hoped.Service: Haircut
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October 2023 by Jessica Esse
Although the service I received at this salon was great, I cannot recommend this business based on their disregard for a culturally insensitive poster in their waiting room area. I emailed the business and after not receiving a reply I also spoke with a manager in person. I explained that using the term pow wow as a synonym for the word meeting was an example of cultural appropriation. I have given the business a few months to rectify the situation, and nothing has been done. Therefore, they have lost my business and I do not recommend this business as they do not adequately support all members of the community.
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October 2023 by Diane Savoie
I've been a customer at Ecco for well over a decade, and using the services of Chelsie for about a year and a half. Very happy with this place, great quality of services, friendly employees and appointments are easy to schedule (on-line, over the phone or in person).Services: Body waxing
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September 2023 by Aubree Hanks-Witaszek
Jordynn was phenomenal! Her scalp massage was top notch and she kindly checked in regularly to ensure everything was to my liking. My haircut looks incredible.Service: Haircut
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August 2023 by janie schiebel
Caitlin and Mel never fail to amaze me. Their work is top-tier and their ability to make the experience enjoyable is fantastic. The salon has the comfiest chairs and bowls I have ever had at a salon. Wheather you’re getting your hair dyed or cut, they are the best around!Services: Body waxing
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July 2023 by Shannon Appleton
I’ve been going to L for several years and she has always done fantastic work for me - haircuts, highlights and eyebrows. She’s professional, kind and definitely the best stylist I’ve ever had.Services: Haircut
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May 2023 by Shayna Weisnicht
I have been here a few times for haircuts and most recently a balayage and cut. Everyone at Ecco has been professional and courteous. I've always received great service. Jordynn was wonderful today. She explained everything for me before hand and answered any questions as I never had a balayage previously. She gave me her full attention and explained each step as we went. My hair turned out feeling healthy and looking beautiful! It was a great experience from beginning to end!Services: Balayage
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May 2023 by Heather Osthoff
Do not book online if you have long hair... I had visited this location ~2 years ago, it was my first time there and I had a WONDERFUL experience with the woman that did my hair. Absolutely no complaints and was excited to return when I was due. I visited again this year in April and had the absolute opposite experience. I have very long hair (which should have been, and probably was, in my chart that was made 2 years ago when I visited) and was there for a full foil. I was quoted $170 online. Throughout the process the woman that was doing my hair would let me know when she had to go refill to continue my highlights. She let me know when we were 10 minutes from being done that she could not dry or style my hair (which is part of the cost!). That really upset me ESPECIALLY because it was my birthday. When all was said and done she took my wet hair and flopped it over my shoulder. I was charged $270 for an incomplete job and left the salon with very wet hair. As it dried I then noticed that my highlights were not uniform color throughout which just made things even worse. I usually give everyone the benefit of the doubt but I left completely disappointed. Moral of the story, call to book your appointment and make sure you tell them the length of your hair, regardless of if you have a profile already made or not.
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May 2023 by Madeleine Zeller
Cute salon and very friendly staff! I booked my appointment with Jordynn, one of the apprentice stylists, and she did a great job.
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April 2023 by Sumaira Shaikh
Chelsea did a great job with my 7 yr olds hai but Nichole just chopped my 10 yr olds hair into a bob around her face when we asked for just hitting shoulder. 2 days in I can see uneven hair edges but of course now her hair is already too short. We will just have to ride it out. I have a tearful daughter every time she looks at the mirror :(
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April 2023 by Ruth Dow
I’m OBSESSED! Alissa is the one to go to for your curly hair needs. She gave me exactly what I was looking for. Very professional and has trustworthy talent that you can depend on.Services: Curly hair
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April 2023 by Aaron Wolmutt
This salon really trims my lettuce well. As a lettuced man, I could not be more satisfied. They don’t take too much off and recommend great products. 5 stars overall.
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March 2023 by Rachel
I had one of the apprentice stylists do my hair, Jordynn. The color she did is fantastic and the cut is really nice too. Well be returning for her work in the future.
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March 2023 by Natalie Burgess
Jordynn has given me a perfect cut every time! She is very attentive and super gentle. The scalp massage after she washes your hair is something I look forward to each time, a little pampering moment??. Front desk staff member is super cheerful and sweet as well. Love this place!Service: Haircut
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February 2023 by Leigh Luedtke
Nichole did an amazing job cutting my 9-year-old son's hair. His hair is really thick, and she layered it perfectly. The first thing he said when we left was, "I'm only coming back here to get my hair cut!"Service: Kids' cuts
