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May 2023 by J. Johnson
Fantastic pharmacy. Owner (Thad) and staff go out of their way to help you, calling insurance companies to challenge prices or troubleshoot issues. They will deliver most prescriptions by bike to your house. I recommend them to all my friends and family .
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March 2023 by Wendy Gaines Bucci
I finally found my Family Pharmacy. So happy with the service and breadth of knowledge.
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January 2023 by Mitch Feit
One of my meds is relatively new and extremely expensive, so every year I have to forgo it until my deductible is met, which last year it never was. I explained this to FFP and the tech took it up on himself to find a manufacturer's coupon that payed for nearly the entire amount, making it $30 for 3 months. Awesome service.
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December 2022 by Joyce G.
1st drive up schedule COVID testing went flawlessly. There was a process for the needs of the community. My last visit 7/2021 was a few months ago and they offered to swab you or you can self swab but things were way more relaxed. I prefer the original process and managing of space + people.I'm marking this 3 stars versus 2 given the time I had this sitting in draft.
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October 2022 by Diane Pickens
All I can say is the entire staff is respectful, kind, and will do what they can to make sure you stay current with your medications. They call me when a refill is approaching. I've never gotten that from big box stores.
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September 2022 by David Langston
Thad is" The Man" hands down best pharmacist in DaneCounty by far.
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August 2022 by J S
I was referred here by a friend for my child to be tested and the staff were absolutely wonderful. I couldn't have asked for a better experience considering the situation. They were so helpful and I am very thankful for their kindness and professionalism.
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August 2022 by Lucy Lu
They are so caring, patient and wonderful especially with children, what a bright and an amazing addition to the Fitchburg community!
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March 2022 by A D
I am amazed by this pharmacy and their dedication. I was completely out of my medication and my doctor had not sent in the requested refill. When my doctor finally sent it, Fitchburg pharmacy filled it immediately and did an urgent delivery for me. What unbelievable commitment to their customers - they deserve 10 stars.
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February 2022 by Carter
Got covid tested Wednesday, was told it’d be 2-3 days. Never got my result. It’s Sunday. First off 2-3 days in this time is way too long. Second after 2 days all I got was a “thank you for getting tested” text. No link, no email. I actually got tested somewhere else in between and got my result from them. Ridiculous.
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February 2022 by Afshan Din
Stood in line for an hour to be tested and was told it's going to take 2-3 days to get the result back. It's now 4th day. I was not being tested for just fun. Even 2-3 days is too long. Too long of a wait and stress.
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January 2022 by Brenda Van Rossum
I really appreciate this pharmacy. They are truly serving this community. I was in line to get tested for Covid as of 5:12pm and the pharmacy closes at 6. Finally, at 6:18pm, it was our turn. They were speedy and respectful, yet efficient! I was so grateful to not be turned away due to the time. Thank you to everyone who stays late, ensuring everyone in their line gets tested!!
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January 2022 by Anne Colleen
I meant to post this months ago! This owner and pharmacy helped me when even my own employer was putting up barriers to get the 2nd vaccine. They were kind, efficient and responsive in a time of distress. It doesn't go unnoticed and they positively rippled into the community. More than they realize.
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January 2022 by Ray
Lovely staff. Pretty easy to make appointments for vaccine on their website. Love the drive up system for covid testing and vaccine. Two different lines and they have clear signs for them.
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January 2022 by TEREZA VITHOULKAS
The staff here is just amazing. They were so gracious and took time out of their day to help me.
