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October 2023 by M Philip
Overall rating is actually 3.5 stars. I was an out of state customer, and the owner Javan was very helpful with questions, and the responses were within a reasonable timeframe.However, for those that are considering purchasing from another state, I heavily recommend actually visiting the dealership in person to inspect the car yourself. The car ('04 Lexus IS300) was in great mechanical shape, but had quite a few electrical gremlins that needed attention (example: so far, all four door lock actuators were bad and needed replacing, the car came with one key without remote alarm functions, and when I tried to have that addressed more electrical stuff with the alarm revealed itself)In addition, there were also some maintenance items that needed attention and would have shown up on a test drive. Example: the car needs a brake job, had a bad headlight computer ($100 fix by the way, would cost even more if you paid someone else to do it), there's very minor oil leaks.Cosmetically, for the most part the listing was accurate, although a busted tail light and minor door damage should have been disclosed in the listing.This process was somewhat of a learning experience as it was the first used car I bought (online at that). I definitely overpaid, But in my case I was willing to because of the model becoming increasing rare to find in the condition it was in. Next time I will definitely do a little more due diligence.I'll probably consider patronizing the business in the future if the right listing pops up, preferably in person this time.
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August 2023 by Tonja Ames
Stopped to look at trucks, didn't even acknowledge we were there. Don't bother stopping. Trucks are a mess and pricing is stupid crazy. Some didn't even have a back seat. ?
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July 2023 by Kian Finch
I just bought a Lexus 2011 here. The price and the service was outstanding from Javon!
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November 2022 by Marina Garcia
Very good service, got all my questions answered. Very friendly. Happy with my purchase
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May 2022 by Lester Grace jr
We need a truck for our concession trailer. We got great service the dealer was knowledgeable gave us good feed back and he let us make a decision. We got a great truck no rust able to tow our trailer and at a price, lower then what set to spend. I will be back.
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May 2022 by Kriste H
NEVER buy a vehicle from this dealer without test driving/seeing it first. I bought my 4th on-line vehicle here. This was by far the worst. When I received it and started it up there were 3 codes tripped on the engine lights, the driver's seat did not move backward and forward, the body was dented and dinged (and I was told it was "very clean"), the inside was detailed but had to be done again because it was so dirty, etc, etc. So far, I put $1500 into fixing things that should have been done before it left German Auto House. I'm still fixing it (the vehicle only had 55,000 miles). German Auto House gave me a token $200 towards fixing it.
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May 2022 by Grigori Manouilov
Absolutely positive experience: On May 2. 2022 we bout from German Auto House (GAH) used KIA Soul with 100+ K. *** With two short conversation by phone, with set of car pictures on GAH webpage, with positive reaction on customer requests, with very friendly test drive, with very easy contract assignment - we get exactly what we want. Car salon and engine compartment - crispy clean. Oil change - included. Very nice to have business with real car expert - owner of German Auto House LLC, Javanshir Javadov.
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May 2022 by Kriste H.
NEVER buy a vehicle from this dealer without test driving/seeing it first. I bought my 4th on-line vehicle here (I'm in another state). This was by far the worst. When I received it and started it up there were 3 codes tripped on the engine light, the driver's seat did not move backward and forward, the body was dented and dinged (and I was told it was "very clean"), the inside was detailed but had to be done again because it was so dirty, etc, etc. So far, I put $1500 into fixing things that should have been done before it left German Auto House. I'm still fixing it (the vehicle only had 55,000 miles). German Auto House gave me a token $200 towards fixing it.
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January 2022 by Dawn Handel
My boy friend bought 2013 sierra hd and promised to help fix rear end that he had proof of being bad verbal 30 day warranty and no call back buyers beware of this place big mistake on
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August 2021 by John Sobie
German auto house rocks. I bought a range rover there and it was a great experience. When I went to do a test drive and before we even went out to start the vehicle Javan disclosed to me that the instrument cluster intermittently cuts out which it did not do during the test drive. Total honesty on Javans part. He took care of getting the part pulled sent off and repaired and it works great now. If you are looking for a vehicle German auto house is where you should start. You will not be disappointed.
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July 2021 by Jennifer L Brodie Butson
made buying a truck fun and easy!!
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June 2021 by John Roberts
Great experience. Javan is great to work with. I bought an Audi Q7. Fair price and runs great. I would highly recommend you look here before buying elsewhere. Thanks Jacob!
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June 2021 by Kilian Walsh
Bought a truck from them, has oil leak, air filter was crammed in and not put in correctly, broken sway bar end link. Do not buy from German auto haus.
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March 2021 by Frbl
Great buying experience, low pressure, honest owner. We got a very nice 2014 Tahoe in great shape, very satisfied with the truck and buying experience from start to finish. Glad we took a look, and were not disappointed! Thanks so much Javan! Patty and Robert??
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March 2021 by Bibiana Garcia
My husband got a truck in this dealer and we are so happy ! They took the time to speak to my husband and his experience was wonderful! Very professional auto dealer! Javan is super attentive! His auto selection is the best we have seen in town!! Go see them they will take care of you !!!
