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October 2023 by Ben Vondra
This place is amazing.. NOTHING SHORT OF PRO!!!! Sheleece is EXTREMELY PATIENT, ANNNND HELPFUL a weather of knowledge. Thanks again for your services!!!!
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September 2023 by leticia tapia
Called. Spoke to a female name Shaley? Or how ever you spell it. I was asked to hold. I waited. After she was available again I asked for an estimate for white marble rock, she stated they didn’t have any. I asked if they had a different type of rock, she mentioned white lime stone. I asked for an estimate giving her my measurements. During the whole conversation she was extremely rude and unprofessional. So much attitude. I felt rushed during my whole conversation, she couldn’t even take the time to give me 2 different estimates. If I was the owner of this business I would definitely terminate her. Not someone you want to represent your business.
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July 2023 by Nevil Mora
trucks with full load "Do not cover the load", which could cause them to get out of it and hit other cars, they also leave stones on the road
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July 2023 by Ryan Grist
Good prices, but generally unwelcoming/unfriendly service. Seems like everyone’s got attitude. I still shop here because of location and prices but I don’t enjoy it.
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May 2023 by Natalie Nguyen
Just call and ask price for stone and staff office very rude
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May 2023 by D. S.
I ordered 5 tons of granite cobbles and they were delivered that very afternoon. Size and quality were good. Delivery to my front lawn was smooth and carefully done. I ordered from a competitor last year and that didn't go well. Midwest also had a better price for my volume. I'll try them again in the future - thanks, Midwest!
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May 2023 by Vern Stenman
Horrible customer service! I bought some topsoil from them and I couldn’t fit the entire order in my trailer. They told me to take a partial order and come back to get the rest & that they would just remember me. I came back to get the rest, and they refused to give me the rest of the material. Never go there. Lots of other good companies in that space locally.
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May 2023 by Kyle Harris
Waited for 20 min for mulch while they unloaded a semi . I was first in line. Then the loader decided to move around some mulch first . I was like ok whatever but then he loaded all their delivery trucks that were behind me first. Office staff is rude . Take your business else where.
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April 2023 by Zac Eide
The folks in the office spent a ton of time with me to help me decide which retaining wall block to use, and how to best construct a wall for my property. I highly recommend Midwest Decorative Stone, they are very nice people and all around excellent to work with.
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December 2022 by Gary Tallard
Midwest decorative stone has been taking care of me for many years thank you all
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November 2022 by Jeffrey O'Neal
If you do hardscape in the Madison area, this is the place to go. They have a huge selection and can order whatever you need.
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June 2022 by Emilee
The estimated amount of topsoil they told me I would need was way off *twice,* and this resulted in me paying MDS over $200 that I shouldn't have had to shell out if they'd given me a correct estimate the first time. The first delivery was far too little even though I ordered exactly what they recommended I would need, so I had to re-order more - and pay another delivery fee for that additional delivery ($109 + tax). The second delivery was so excessive that I ended up not needing well over half of what was delivered, and then had to figure out what to do with an unnecessary additional 3-3 1/2 cubic yards of topsoil sitting in my driveway. When I emailed to ask if they'd consider waiving the delivery fee for the second delivery of topsoil since their initial estimate was so far off, they ignored me and didn't respond.
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June 2022 by Emilee Grunow
The estimated amount of topsoil they told me I would need was way off *twice,* and this resulted in me paying MDS over $200 that I shouldn't have had to shell out if they'd given me a correct estimate the first time. The first delivery was far too little even though I ordered exactly what they recommended I would need, so I had to re-order more - and pay another delivery fee for that additional delivery ($109 + tax). The second delivery was so excessive that I ended up not needing well over half of it what was delivered, and then had to figure out what to do with an unnecessary additional 3-3 1/2 cubic yards of topsoil sitting in my driveway. When I emailed to ask if they'd consider waiving the delivery fee for the second delivery of topsoil since their initial estimate was so far off, they ignored me and didn't respond.
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May 2022 by Amy Holt
Their shredded topsoil is disappointing: very clayey and silty. Dried to a hard crust. When wet in driveway was like glue. Had to scrape off. Can't imagine what would grow well in it.
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April 2022 by Lauren L
Fun place to look, and had plenty of choices. I needed small amounts for a Zen garden, I didn't feel awkward at all for not getting larger or commercial amounts of materials.
