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October 2023 by STEVEN WRIGHT
I have been going to Freddy for dog grooming since 2018 and he is the best! He listens to what my needs are and does a great job. My dog is always so excited to see him!
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October 2023 by Patrick Sisson
Freddy has been our go to groomer for a while now and he always does a fabulous job! Great attention to detail and our dogs always love seeing him ❤️ thanks, Freddy!
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September 2023 by Gina W.
Kelsey has been cutting my Buddy's hair for a few years now. He has delicate skin, don't you know, and she has to make some adaptations so that he doesn't break out from the clippers. She does such a great job. Thank you Kelsey! And I always get a cookie for my good boy.
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August 2023 by Sydney Berkeley
Super helpful employee! I loved this experience!
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August 2023 by JoAnne Fischer
Maiya does a beautiful job with grooming. Store is clean and all the staff are very friendly. They have a great selection.
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July 2023 by Sydney Flowers
if you care about animals, DO NOT GO HERE. they fired me after my dog died and couldn’t get my shift covered.
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July 2023 by Thomas Henter
This is the place for dog grooming but get your appointment ahead of time they get full
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May 2023 by Jonathan Culak
I would 100% recommend these groomers! Not only were they friendly and handled my dog well, they did an amazing job! My friend has dog allergies and after he received a bath from them they were able to hold and snuggle him without a single reaction haha! Definitely will be returning next time my dog is in need of grooming!
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May 2023 by Cami Torres
Fitchburg location- Our lab mix went in for a nail clipping and file. We used to cut her nails ourselves but clipped to short once and she hasn’t let us near them since. We asked daycare to clip them and again they were unable to. After explaining this to them they said they would try. Well apparently she was a no go on the clippers but they were able to get them with the dremel. I’m so relieved as I have been getting scratched to shreds! Thank you for taking the time and understanding her needs! Hers is a pretty girl now!
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March 2023 by Toastier Waffle
I heard they don’t respect their employees. I will never be shopping here.I advise others to do the same.
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February 2023 by Mike Schaffer
Tabby and Jacks continuously breaks labor laws working there employees over 8 hours with out a federal required 30 minute break for food, management disrespects younger employees always talking down on them and using terms to display the difference in age, terms of employment and training are not the same as what they state during hiring!
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February 2023 by Diane S.
We started bringing our dogs here for grooming in 2013 and they have been well cared for by their groomer. At times going above and beyond to provide special care for one of our pups who is traumatized. Unfortunately as this pet store has added several locations the quality of people working in the front has diminished to the point where we are done. Too many situations where staff gave wrong information, didn't process orders for dog food or mishandled appointments. This was our go-to pet place, not anymore. Growing too fast without having well trained staff has worn us out.
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December 2022 by P N
Got exactly what I needed! Space is smaller than what you might expect at PetSmart but great selection and variety regardless!
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November 2022 by Matt W.
Went in for a toy for my dog, and while they didn't have what I was looking for (a durable chewable nylabone type product), the gal working checkout was really friendly and helped me look, and checked in the back, and even recommended a similar type product if I wanted a durable toy. I was still surprised they didn't carry anything of the nylabone sort (hence the 4 stars)Ended up going with a different toy instead, they carry a nice selection of tough plushies that can weather rough dogs pretty well (although I can't speak to their ability to stand up to the insane chewers out there).Haven't bought food from them, but they seems to have a decent selection of "healthy" food brands, as well as fun healthy treats for dogs.Have not tried their grooming service
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July 2022 by Mary Perkins
Not a give back business. Won't shop here again after no response for a donation for non profit. Not even the curiosity of a phone call. Have shopped here for 6+ years, and spent plenty of money in their stores.
