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March 2024 by Bob Phillips
Super service with charges and customer service from Corita.Great professionalism and follow through!Bob
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March 2024 by Karen Gardner
To let other know how good the customer service was.
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March 2024 by Cheyenne Molnar
Helpful and friendly staff!
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March 2024 by Tapas Sarangi
A good neighborhood UPS store. Staffs are competent and polite. They have Public Notary Service amongst others.
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February 2024 by Tiffany Prescott
Quick service with a smile
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January 2024 by Patrick Merida
Understaffed. Waited for about 15 minutes, then left since line only moved by 1.
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January 2024 by Lisa Sherven
Fish Hatch UPS is always fabulous’
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December 2023 by Diane Streck
Rates on your website must be different from the rates at the store. I entered the weight and dimensions on your website and rec'd a shipping cost of $38.21 vs. the store's fee of slightly more than $45.00!The staff at the store is always friendly and helpful.
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December 2023 by Christina Plooster
I arrived very late on a Sunday afternoon just before closing and Kiersten and Hali went above and beyond to help me ship my packages! They were both amazing! Grateful awesome customer service!
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November 2023 by Saul Goodman
SOOOOO glad I paid $10.68 for your employees just to disregard the writing that says "Fragile" and "This side up" and end up setting something super heavy on my package. Whoever uses UPS in the Fitchburg/Madison area off Fish Hatchery Road, be cautious!.... UPS stores all over seem to be doing quite a bit of "apologizing" ??
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October 2023 by Destiny Ramos
I’ve ordered multiple things from this location over the last year for work. We have used their printing services for flyers, business cards, etc. Johnson has been the one to help each time and has been so kind and helpful in answering questions. The projects have been completed very quickly and always accurate to what I expected. Even their customer service via phone and e-mail has been wonderful. Thank you!! Highly recommend to small business owners needing speedy and quality promo products printed
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October 2023 by Ryan Edgren
SOOOOO glad I paid $10.68 for your employees just to disregard the writing that says "Fragile" and "This side up" and end up setting something super heavy on my package. Whoever uses UPS in the Fitchburg/Madison area off Fish Hatchery Road, be cautious!.... UPS stores all over seem to be doing quite a bit of "apologizing" ??
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July 2023 by Jon Brouchoud
The personnel at this location are great, and I believe they've been doing everything in their power to help. However, a PC we had them package and ship arrived with inadequate packaging and significant damage.After a month of waiting, we learned that they're unable to process our insurance claim unless we can provide photos to prove it wasn't damaged before they packaged and shipped it.Overall, the people working at this location are great, but I recommend doing the packaging yourself, taking pictures of what you send, and if you buy the insurance, realize there's a good chance the claims process will be delayed, and may not work out in your favor.
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May 2023 by Rebecca Medina
Great Location, Customer service is always quick kind and professional Kristen had a line of customers at 2:55pm on Mother's Day she stayed late took care of each customer above and beyond in less than 10mins over 5 people were taken care of - Well Done!
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April 2023 by Katie Thompson
I was really impressed with how quickly and easily I was able to send my packages (one package to mail and one Amazon return). We were in and out within 2 minutes and we had been third in line!! Great customer service!
