Advance Auto Parts in Fond Du Lac provides automotive aftermarket products and free store services. Customers consistently report excellent and dedicated service from the staff, who frequently go above and beyond. Employees are described as thorough, professional, and helpful, even during very busy and frustrating situations. They take extra time to research proper parts, find solutions, and ensure a smooth experience, including with returns and the reward system. Staff members assist with installations like batteries and wipers, even for items not purchased at the store, and help resolve issues like broken clips or headlight problems. They provide this service with grace, coming out in the rain or handling a high volume of customers alone. The team works together to find what customers need. This location offers free services including battery testing, engine code scanning, and battery recycling. Customers appreciate the outstanding service, noting that these dedicated employees embody the store's values and are crucial to its success.
Chris was working at this location today. I needed a new battery for my car. He was very helpful with finding a new battery for my vehicle and changed out the battery for me on this chilly morning.
October 2025
Amber has always gone above and beyond to help me with my project car. She has consistently shown shes dedicated to helping me find the right part. Even if it means thinking outside the box to make it happen. Definitely a return customer.
October 2025
Wonderful experience with Tony, excellent communication and resources. He's very positive and up for the task of representing Advance auto to the fullest! Thank you Tony & Jared also for your assistance and sales. I will be returning for more purchases.
