Advance Auto Parts in Fond Du Lac provides automotive aftermarket products and free store services. Customers consistently report excellent and dedicated service from the staff, who frequently go above and beyond. Employees are described as thorough, professional, and helpful, even during very busy and frustrating situations. They take extra time to research proper parts, find solutions, and ensure a smooth experience, including with returns and the reward system. Staff members assist with installations like batteries and wipers, even for items not purchased at the store, and help resolve issues like broken clips or headlight problems. They provide this service with grace, coming out in the rain or handling a high volume of customers alone. The team works together to find what customers need. This location offers free services including battery testing, engine code scanning, and battery recycling. Customers appreciate the outstanding service, noting that these dedicated employees embody the store's values and are crucial to its success.
This place is great. This handsome man named cody was the biggest help ever. He walked me through how to change some fuses and went above and beyond. The manager was a riot. I highly recommend this place. It might have had a bad rap before but they are turning things around give them a second chance.
July 2026
I had gone in looking for a wiring harness for an aftermarket item and was assisted by Sara Lee. She had shown me several options allowing me to choose. I really like the fact that I was not pressured into buying the more costly item.
March 2026
Jason did a good job with my car helped me out so much . That guy is the face of advance auto parts .
