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June 2022 by Elexis
Very disrespectful and unprofessional. My partner and I went in to rent a storage unit and we were ignored and dismissed repeatedly while they helped everyone behind us. We walked out and took our business elsewhere. 0/0 would not recommend.
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October 2021 by Erika Her
The only place we will rent uhauls from in Fond du Lac. Great, easy, mobile check in and check out service. We’ve had to rent from them a couple of times in the same month and they always have trucks available. I see people complaining about the pricing, but it seems like they don’t understand Uhaul pricing. You get a standard rate for your truck, which is the price you see at check out, and then charged a per mile charge after you drop the truck off. I’ve never had nothing but good experiences. The one time I had to go in the employee was very helpful and nice. Recommend this place.
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March 2021 by Jim Ronayne
Quick and easy. They brushed the snow off the rental and made sure we were good to go. Very easy with the u-haul app!
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February 2021 by Ann Marie Shumate
Very easy. Very nice customer service.
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April 2020 by Jess Melland
Friendly staff. Decent prices. Always have what I need.
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April 2020 by Jeff Schaefer
Friendly and helpful.
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February 2020 by Ruth Beck
Super friendly and helpful staff!
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December 2019 by Jane Best Regnier
I’ve been so pleased with availability of what I need, suggestions as to what size trailers would be best and phone/on site customer service.
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May 2019 by Abigail Davis
Very friendly and helpful. Definitely earned five stars.
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April 2019 by Timothy W.
Visited here because it was close to where we had hoped to move. We needed temporary storage for a while and since this was close and had been commissioned with U-Haul we thought it would be OK to use. At the time we stopped there were no units open, so this made us believe things were good. They had units opening within a couple of weeks, so we were going to get one. We started to call them a week ahead of time, they stated the unit was cleared out but the owner still had the lock on and promised to have the lock off by end of week. Called again early the next week, and there is no record of our requesting the unit. They do not even know if the unit is available. Called two more times and the people are very unprofessional and they seem like they do not care about new customers.
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December 2018 by Cipriano Carrillo
Being myself I decided to purchase a piano last minute not thinking of how I'm even going to move this 500LB object. I rounded some friends, a reliable truck and headed right into Du Frane Storage. I expected to hear something like "You need an appointment" but instead i filled out a quick form, grabbed the stuff I needed and was on my way. At the end of the day I payed $40ish for all the equipment and installed a new piano. Will definitely use again. Maybe I'll purchase a hot tub next time?
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April 2018 by Vikki H
Went here to pick up a uhaul tonight. The ladies were kind and efficient. Everything you need is right inside and they answered any questions we had.
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December 2017 by Juan M
Friendly, reliable and a great home town place.
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August 2017 by Lareice Russell
I WILL NEVER GO THERE AGAIN. THEY DO NOT DO BUSINESS LIKE YOU WOULD HOPE. THEY QUOTE YOU 1 PRICE, THEN CHARGE YOUR CARD A WHOLE DIFFERENT PRICE & TELL YOU THAT'S WHAT THEY SAID FROM THE BEGINNING. A COMPLETE DISGRACE! DO NOT EVER GO THERE UNLESS MONEY IS NO ISSUE FOR YOU
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March 2017 by Kyle S
Always friendly and helpful staff. I have only used their U-Haul services, but they do offer so much more than just U-Haul.
