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January 2024 by Tiana Rickmeier
Online cake ordering says you can order and have your cake in 2 days for pickup. When I called the Fond du Lac location or order a cake I was told they need to have an order for 5 days out. When I brought up that online says 2 days he said he would check and then told me no again. If they want an order to be placed 5 days out not 2 then they really need to update their website because it is very misleading and disappointing. I won’t try to order cakes from them anymore. Pick N Save saved the day and will get my business.
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January 2024 by Nathan Williams
I’d give five star if products were easier to find, but most importantly, if every product wasn’t so heavily taxed. This is not the store for anyone living on a tight budget!
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December 2023 by Lindsay Zimpelmann
I don’t usually have issues with this store, but yesterday I waited 15 minutes for hot ham-but that’s not why I’m giving two stars. When I told the employee I wanted 3 pounds of ham, she had the nerve to say I should call ahead next time for anything more than two pounds. (Because that one extra pound takes so much time!) Here’s a thought: you always have a long line for hot ham, maybe offer premade packages of it and keep them under a warmer for grab and go service. Other stores have done this, maybe it’s time you do the same. Or, invest in another meat slicer and have two employees serve hot ham.
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December 2023 by Glenn Kampmann
On Veterans Day we were there and we want to thank festival foods for the wonderful gifts that we received. The vendors also we would like to thank for their contributions for the veterans too. Thanks again.
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November 2023 by Hannah Kane
Second-worst grocery shopping experience I've ever had (shoutout West Bend North Pick'n'Save and your egg cartons swimming in raw egg, you're the bar!). Mostly went in for sliced cheese; changed my mind after seeing moldy cheese in the package, on display. Self-check machine would beep, then say I had an unscanned item in the bag. If it didn't scan, why did the machine beep? Deeply stupid. Switched to a cashier and learned my debit card, which works everywhere else, is an "unsupported card type." And after all that, you'd think at their astronomical prices, they could find someone to bag my groceries. At least I'm an able-bodied adult capable of doing it myself, but like, if you have any sort of disability or mobility issue, seriously, shop elsewhere.I already only go to Festival for stuff I can't find anywhere else. From now on, anything I can only get there, I simply do not need.
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October 2023 by MAHOGANY J
I really don't shop at Festival like that but I do love that they have some of the freshest Meats so I do like to go here for my Meats. As far as little things or add-ons to go with my Meats I like to go to other stores for that type of stuff but the quality of meat at festivals is very good expensive but if you like Quality Meats to eat then you got to pay that price!
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September 2023 by Sherri Bell
I've been in Festivals all over this state ... Madison, Verona, Eau Claire, Marshfield ... and this is the best one! Better quality of food. Better deli. Better bakery. Better meat section. Better service. Better friendliness of workers who care about what they do and the customers!
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September 2023 by Amy Kirmse
The selection is good, prices sky high, and the self check is ridulous. I couldn't find the employee discount button figuring if I was doing their work for them, I should at least get an employee discount. Or at the very least, a reduction in the average store prices across-the-board. They use the self but have an issue tagging individual vegetables, making it miserable for those of us that buy a lot of fresh food to try to attack out in any type of timely manner.
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September 2023 by Doug Stegeman
This Fond du Lac store is, in my opinion, the best of the Festivals I've frequented.The beer and liquor dept is amazing, competes well with Woodman's. The deli\prepared foods section is so good as is the meats and sea foods. The store is well layed out and has, BTW, usually frest and good tasting produce.Shopping is expensive today, however, Festival does it's best to limit the damage when tallying the bill.A grocery store +, well worth visiting. I came from the west end of big green lake and will be going back again.
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September 2023 by Victor and Christine Leusch-Sanford
We had to pack up our own groceries while a bagger a few rows down and our checker watched. I don't mind helping, but seriously! When paying premium prices, I'd like a little service. The checker kind of stared at us in a "could you hurry up" way.
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September 2023 by Douglas Stegeman
This Fond du Lac store is, in my opinion, the best of the Festivals I've frequented.The beer and liquor dept is amazing, competes well with Woodman's. The deli\prepared foods section is so good as is the meats and sea foods. The store is well layed out and has, BTW, usually frest and good tasting produce.Shopping is expensive today, however, Festival does it's best to limit the damage when tallying the bill.A grocery store +, well worth visiting. I came from the west end of big green lake and will be going back again.
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July 2023 by Tom Deitte
Good products at ok prices, but absolutely horrible self check registers. The guy running the self check kept telling us it would get better, but it never did. He didn't even say anything.
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May 2023 by M
I'm a customer not an inconvenience. Your bakery is extremely rude. I order the same cake every year from you. Fond du Lac Festival usually goes above and beyond. Call to place my order this year and had to ask if she wrote my order down correctly. I wouldn't have minded being placed on hold if she was busy. Short answers and not willing to read back my order. Just rudely rushed off the phone.
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May 2023 by Sue Thorson
Festival Foods is always clean and bright. They have a large selection of produce. I like that there are lots of employees around to ask for help if needed. The checkout lines are usually pretty short as well!
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May 2023 by Angela Robinson
Love this grocery store. Love the ready made foods and bakery section. I don’t have a lot of time to cook and they make making a home cooked meal easy.