-
December 2023 by melody deichsel
They have the best security that I have ever seen and right on top of everything from text messages to emails. If I could give them a 10 or more rating I most certinly would. Ther customer service is of the up most and I am so glad that we switched to National Exchange Bank & Trust. Thanks from Steve & Melody D.
-
December 2023 by Sheryl Domke
Tracy helped me recently with a delicate situation. She went to bat for me and was able to correct the situation I was in. I appreciated everything she did for me in that regard. I have been working with Tracy for a long time now and she is always so friendly and nice to me. No matter the situation she will go over and beyond to try to help me and that is a rarity. National Exchange Bank is very lucky to have her as an employee. She is awesome!!! She deserves more than 5 stars!!!! She is a blessing to me and to everyone that she deals with on a daily basis!!! Please don't ever let her get away!!!
-
December 2023 by Rick Olig
We worked with Tracy S to set up a new account. Tracy is great to work with, she explained all of our options and provided us with the most cost efficient account for our needs. We worked with Betty B on our new home load. The process was a bit more involved but overall it was pretty easy. She made everything so easy and explained the entire process to us. It was also nice to be able to contact her about the many questions we had and she was always very prompt in replying. Another great experience with National Exchange Bank & Trust. Thanks Betty and Tracy!!
-
December 2023 by Marla Fischer
Great experience at National Exchange Bank! Betty Benedict was our mortgage loan officer and helped us through the best options for what we needed (a fairly complicated situation). If she wasn’t available to answer a question (which I had many) she would return my call the same day. Very friendly staff, would definitely recommend using National Exchange Bank.
-
December 2023 by Kevin De Wolf
Betty at west Johnson St. has always helped me with all my loan. She will always be willing to take the time to make sure you understand the loan processing. Would highly recommend if you need loan go talk with Betty Benedict.
-
December 2023 by Rebecca Fryer
I lost my bank card and needed to cancel it and then get a new one. Tracy Schmelzer was friendly and made me feel like I didn't need to worry. She helped me accomplish what I needed quickly and in a comforting way.Thank you Tracy!!!!
-
December 2023 by Jacob Hendrickson
Wonderful to get help from, Tracy answered our questions that were related to our issue and ones that weren't. We got our issue solved quickly and efficiently. So, I would definitely recommend her if you need help with opening accounts, disputes, etc. A+
-
November 2023 by Marilyn Hoch
I have my home mortgage from National Exchange Bank, 676 W. Johnson, FdL, WI. I have been very fortunate to always work with Betty Benedict, Loan Officer. Recently I needed her financial expertise. Betty is knowledgeable, helpful & goes over and above to assist. I highly recommend Betty to everyone for the BEST service!
-
November 2023 by Laurie W
Excellent customer service Tracy S! They are truly a "small town bank feel" with their personalized service with all the bells and whistles other larger corporate banks. They know you; you're not just a number.
-
November 2023 by Gerald Schoppe
Worked with Kendra Hopp. First time meeting her. She was very friendly, helpful and knowledgeable. We would definitely go back to her for any issues we might have in the future.
-
September 2023 by Brenda Kissinger
Kimberly is professional and very pleasant to work with. She was available to answer all my questions. An outstanding experience as always!
-
July 2023 by Marian Warren
Kimberly is an amazing person to work with her team!
-
December 2022 by Stacy Victorell
Betty was very prompt in her responses with my team and had a great attention to detail.
-
December 2022 by Jennifer Reinke
Kimberly is an amazing person to work with!
-
September 2022 by Adam Runge
Felt like we were cared for the same from start to finish.
