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Had my wedding ring resized. Brought it in in the morning was done in the afternoon. Great job...very nice and helpful.
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July 2023 by Daryl Culver
Just left this store. Took in 5 silver dimes and 12 silver nickels. They offered me $4.80. Really! I dont liked to be robbed. Im going somewhere else.
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May 2023 by Candice Henry
Love the custom jewelry and the staff was wonderful. My daughter got 2 lollipops and even broke out her shell to bring out her manners and she rarely speaks ❤️ she said thank you again for the candy ?
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December 2022 by Jay P.
I was an early customer of the Emanuels when they opened their store in the Forest Mall. I went back to them around 40 years later to have a ring made because I really liked their original work for me and I still wear those pieces. I ended up very disappointed in the experience. The best I can say is that they--particularly the son--were disinterested in my commission and that it was beneath them. And they couldn't care less if I was a returning customer or not.I've not lived in Fond du Lac for many years, so maybe that's what passes as good customer service. In the end, I got a nice piece and I'm satisfied with it. But the world is full of talented artisans who are grateful for their customers and show it.
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December 2022 by Never Fake
Yes my name is Brian and I love the fact that they will fulfill ur needs if they can they will.....Thankyou to the whole team at Gold Smith Jewelry store located on main stree in Fond Du Lac Wisconsin Once again Thankyou to the whole team at The Goldsmith.........BRIAN
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September 2022 by Amanda Ambroso
The nicest employees. They resized a ring for me and stayed open late to have it done the same day. Extremely reasonable pricing and friendly staff. I would highly recommend them to anyone and will be going here from now on when I need a jeweler. Thank you guys so much!
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March 2022 by Linda Orth
I went there before work to get some clasps put on a necklace and I never got what I wanted and when I started to say something the owner stood up as if I did something wrong it wasn't my fault it was their fault. They are very rude and arrogant and I will never recommend them to anyone.
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January 2022 by Beverly Marking
I took my deceased husband's Army ring to Goldsmith. It was like new when polishing was finished. I love the Goldsmith jewelry store. It's very unique and beautiful to see what is all on display.
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December 2021 by Elena Runge
The Goldsmith did an outstanding job at curating a ring that was unique and special to me. My fiancé and I stopped in a few months ago to inquire about the custom process, Terri listened to my ideas about what I wanted in a engagement ring and Ron blew it out of the park especially in the hand etching. The team made the process so seamless and I couldn’t be happier with the outcome.
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October 2021 by Anna Bailie
My husband and I had our rings custom made by The Goldsmith, 17 years ago. This year we thought it would be nice to have my wedding band updated. We are beyond happy with it, and will be returning to have a custom anniversary band made, next!Highly recommend!
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October 2021 by Kristi J
My father has cancer, stage 4, and brought in two rings. He took the diamonds from one and turned it into a cross necklace for my mother. The second ring went missing and we went back to the store, they were very nice and told my father nor to worry they'd work with him with what he wanted. My aunt took him today to take them up on that offer as he is now dying, 1-2 months to live and wanted to buy her a birthday and Christmas gift, and they were very rude and denied the claim. To take advantage of a cancer patient, dying person, or any person period is just wrong. I was there for the original agreement and they went back on their word. Completely rude, unprofessional, and disrespectful. My father wasn't looking for hand out or anything free, just what they had promised.
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September 2021 by Brenda LaFountain
They have amazing jewelry there.
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April 2021 by Gretchen D.
Always friendly and helpful with wonderful gift items. I love going in when I come to town!!
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March 2021 by Randy Reinke
I am from Appleton and my husband and I drove here on our day off. We had a wonderful expereience here. I did not intend on purchasing any jewelry but I could not pass up the exceptional offers and the unique one of a kind jewelry hand made by the owner!! I have yet to enjoy such a personable and exciting experience at another jeweler before.I will most certainly be back and reccommend that anyone looking for quality and unique items to go to The Goldsmith. Customer for life !
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March 2021 by Della Bruno
Ron, Josh and Terri continue to treat us like family. They're always our go-to for our jewelry needs and the enhancements we've done to my wedding set, which was purchased there, have been timely and professional. The Goldsmith will continue to be our selected jeweler and we hope it is yours too!