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January 2024 by melody deichsel
The service at WG&R was awesome and they put up with me when I had changed my mind twice on the sofa. I am very happy with all 3 of my purchases. The staff is totally awesome, helpful and knowledgable on their products. I had bought a sofa, 2 end tables and sofa mate in a week an half. Also a recliner a year ago. I will go back for future perchases. Thank you to the staff of WG&R in fond du lac wi. from Steve & Melody Deichsel P.S. You guys get a 10 plus from my wife and I
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January 2024 by Margaret Gurno
Jordan let us shop at our own pace and once we made a decision he was there to help. He is very knowledgeable about the products. He was very nice too!!
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December 2023 by Heidi Kordus
Fantastic experience! Great customer service and great quality pieces William was so personable and very friendly! Looking forward to enjoying our purchase!!
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December 2023 by Nelson Krall
Working with Mr. Giles was a great experience, knew what he was talking about and took the time to talk us through our various options without making us feel rushed or pressured to make a decision. We appreciate your help!
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December 2023 by Kent Englund
I recently had the pleasure of shopping at WG&R Furniture on Rolling Meadows Drive in Fond du Lac, and I must say that my experience was exceptional, thanks to Lori. From the moment I walked into the store and explained that I was a side sleeper, Lori's expertise and customer service were evident.Lori's knowledge of the various types of beds was truly impressive. She didn't immediately steer me towards the most expensive options, but instead took the time to listen to my specific concerns and preferences. This personalized approach made me feel valued as a customer and assured me that I was in good hands.We proceeded to test out four different beds, and Lori patiently guided me through each one, providing valuable insights along the way. What truly stood out was Lori's attention to detail and her commitment to ensuring that I made an informed decision. She went above and beyond by thoroughly explaining every aspect of the warranty and the terms and conditions of the entire transaction. Thanks to her thoroughness, I didn't have a single question left unanswered.One of the aspects that I found particularly commendable about WG&R Furniture is that their employees are also owners of the company through their ESOP (Employee Stock Ownership Plan). This speaks volumes about the company's commitment to its staff and their dedication to providing exceptional service.Thanks to Lori's expertise, professionalism, and the overall positive experience I had at WG&R Furniture, I can wholeheartedly recommend shopping there. I am grateful for Lori's assistance and look forward to returning for more of my furniture needs in the future. It's rare to find such a dedicated and knowledgeable salesperson, and Lori truly made my shopping experience enjoyable. Thank you, Lori and WG&R Furniture!Sincerely,Kent
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December 2023 by Keith Hopkins
Ben and his team are absolutely exceptional. One of our dining room table chairs came loose . Simple phone call to this incredible staff and they stayed on top of it until fixed. Much appreciated!
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December 2023 by Cecelia Stierman
I am disabled and unable to walk, therefore, I spend a lot of time sitting. I was having problems with a sore bottom. Sometimes so bad sores would developed. A few months ago I spent a lot of time searching online for a new chair hoping that might help. My husband Peter and I decided to go to WG&R to see if they had some advice..Well I am thrilled we did because they showed me several chairs and I tried every one ? but none seemed any better than the one I already had, however, he finally said I think I have the perfect chair for you. By then I was tired and hurting and just wanted to go home!! I am soooooo happy I didn’t because he was correct!! He had the perfect chair for me with TEMPUR-Response Memory Foam!! I have not had anymore sore bottoms I am a very happy little camper!! Keep up the good work!!!!
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December 2023 by Jackie Strange
Jordan Giles is the guy! I called twice in a week and stopped in the Fond DU Lac store. Jordan made my purchase easy . Thank you WG&R..and Jordan.
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November 2023 by Dee Brown
What a great day! I needed desperately a very good bed. Apparently mine wasn’t any good anymore. I went in WGR Sleep shop on 615 Rolling Meadows Dr. Fond du Lac, Wi. Very early… 830 AM, in my clean jamies, carrying a blanket. so I was ready…I met Sales Associate Lori VanNatta.. we found instant common ground with great communication.We sat on a bed and discussed my needs, price points and expectations. She really listened! It has been 10 years(at least) since my last purchase… people, prices are UPWARDS…My price point just reached a good mattress. She started me there. And I have to say, mattress wasn’t bad at all. Very comfortable. She sat quietly and comfortably while I laid down, closed my eyes. Never hurried me.Then put my feet up slightly and asked if I became more comfortable. Then head up slightly even more comfortable I became. All the bases of the beds move now! She slowly introduced me to the base as I was resting.After a while I said if this is the good bed, just for giggles, lets do the better bed. Off we went on another brand to the next and with her patients and time we kept going.No pushing, no rushing 3 hours later, decision madeWell…. I ended up buying a base and a middle bed, my back didn’t like the best bed, wouldn’t settle in.3 times more than original expected price(prices really skyrocketed). I am very, very happy at my purchase and know that I can trust her if there is a bed, mattress problem.Can’t wait to have delivered! And old one gone! Mrs. Lori VanNatta took care of everything.I believe I not only made an excellent purchase but a new friend!Mrs Lori, if you get to read this Thank you so much for your time, patience and knowledge and actual help with my purchase.Thank you so much.. Happy Veterans Day…
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October 2023 by Joe Broennimann
Low pressure sales associates. I feel like it was quality merchandise not like the big box stores . Comfortable sales floor, not crowded and plenty alone time to decide on things .
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October 2023 by Anthony Gonzales
Lori Vannatta was Very friendly Very courteous Very knowledgeable and also Very professional. If I ever need a new bed, she will be the person I buy from!!
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September 2023 by Nancy Johnston
I went to the WG&R sleepshop in FdL to purchase a new mattress. I worked with Lori V. She was very knowledgeable and professional, but also made the experience fun! (I did not expect that!) I am very pleased with what I bought!
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September 2023 by Terry Adams
Lori was the best salesperson! I appreciated her knowledge and her explanation of every step in the process of buying a new bed.
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August 2023 by Erin S
Boyfriend and I were long overdue for a new bed, didn’t really know what exactly to look for- Lori VanNatta was fantastic! She helped us find the perfect bed that works for both of us with pillows to match in no time at all. She knows what she’s talking about!
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May 2023 by Traci Schultz
Bought 2 Eloquence firm mattresses. They have been slept on less than 150 nights. Absolute junk. Do not waste your money on these. Would be more comfortable sleeping outside in my kids sand box. Such a disappointment.