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February 2024 by therealdiel811
The team was SO wonderful and helpful. All of them came together to help me get what I needed. Ty the GM, Blake, Christian, and Ethan all took such good care of me and got me everything that I needed & beyond. I was so touched by how polite and caring they were especially considering how helpless I would have been without their assistance and guidance. They even noticed that my battery needed to be checked and saved me a huge potential headache down the line. I really recommend this shop and their customer service is unparalleled in the area. They went above and beyond the call of duty and I will certainly be back! What a great group of guys! Nothing like the way I was treated when I got to Auto Zone to have my battery replaced in Jefferson…their manager left a lot to be desired in the customer service department. Won’t be going back there again. But thankfully there won’t be a need because Advance Auto Parts in Fort has a wonderful team!!!
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December 2023 by Mike Rodriguez
Super people with super work ethic.
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October 2023 by Vin Daniels
Very helpful manager to assist in me purchasing the correct part! Definitely will return to see her!
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September 2023 by Jordan Breiner-Moreno
Everyone that works here is always very helpful. I really appreciate Christian’s help choosing the right battery for my car and testing my old battery to confirm it’s needed to be replaced.
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August 2023 by Thaddeus Karow
Working with customers is a rewarding part of Advance Auto Parts.
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August 2023 by xx yy
Had my parts in stock. Fast service.
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July 2023 by Josef Locke Klein
Great guys! Working hard to get it all done, got my battery tested and charged.
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July 2023 by Jeff Margenau
They always go the extra mile for their customers.
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May 2023 by Karen Stackle
Sales associate very polite and helpful
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May 2023 by Evan Hartman
Closes earlier than the posted sign not a professional business obviously
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March 2023 by S Von
If I could give this store a zero I would! Absolutely horrible customer service, no respect for customers. Management is laughable, I believe his name is Mike, when you hangup on a customer because you don't have a level of professionalism to answer questions.
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March 2023 by Stephanie Von Alven
If I could give this store a zero I would! Absolutely horrible customer service, no respect for customers. Management is laughable, I believe his name is Mike, when you hangup on a customer because you don't have a level of professionalism to answer questions.
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January 2023 by Leah
They're okay they're staff is not that friendly nor helpful so I went next door to AutoZone where I was helped instantly no problems no questions no qualms much friendlier service at AutoZone
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September 2022 by Jesse Hazard
Austin helped me out with great customer service and knowledge.
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September 2022 by Destiny Kraus
Staff got me everything I needed.
