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January 2024 by Steve Davis
Needed to resolve an issue with my generator and called HBS. They were quick to get here and the service was outstanding! Highly recommend!
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January 2024 by SCOTT KEITH
Home Backup Systems were fantastic to work with! Mariah who quoted the job, Allison, Steph who coordinated the project had great communication. The installation with Dave the electrician and the Home Backup guys Seth and Nolan went smoothly. They did a great job communicating, were very friendly during the install to answer all of my questions. I was given an overview of the Generator, how it operates, and felt very comfortable when they left. An awesome install crew who work great together. I highly recommend Home Backup for your Generac installation.
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December 2023 by Collin Golberg
Could not be happier with the service from HBS. The gentleman that I met for the estimate was professional and knowledgeable, the install crew was excellent! They were very friendly, and patient with me (I know I tend to hover when projects are happening ?). They did a phenomenal job and cleaned up very well after themselves. I was pleasantly surprised that start to finish the install only took about 4 hours and everything looks very well done. Hats off to you guys!!
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November 2023 by Tatine Nielsen
Seems honest. Generator isn't going in til January 2024. We'll see after that.
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September 2023 by Brenda McClain
Always available. Prompt service. Friendly staff.
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April 2023 by Anonymous
This business is run the way all businesses should be. Top notch!I purchased a generator from them and their service has been great. I highly recommend. Stacy is amazing at what she does.
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April 2023 by Adam Rench
Outstanding company for home generator instillation. From start to finish, the professionalism was unmatched. Thank you, Mike, Dave and the entire team.
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March 2023 by Al O
From start to finish, the staff did an excellent job. The office staff kept me informed on time lines and schedule. The installers of our new generac were extremely friendly, helpful and knowledgeable. Hats off to them for working outside on a very cold and windy day. Very pleased!Service: Electrical outlet & switch installation
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October 2022 by Nicole Fuller
Joel was incredibly knowledgeable, kind, and helpful. He explained everything in detail that was easy to understand and goes the extra mile to ensure we have information on our generator to help maintain it for years to come. Which, as newer homeowners, we found extremely valuable. He was happy to offer additional help in the future, and it really felt like we were valued as customers. Can’t recommend them enough!
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July 2022 by Mike Spude
So far so good. I have an appointment scheduled.
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August 2021 by Bernard Makover
Always helpful
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November 2020 by John H.
Amazing! Phenomenal! They had a crew install a new whole house generator today. Intelligent, knowledgeable, professional, personable, talented, detail oriented, thorough, dedicated, supportive, caring, honest, dedicated, are just a few words I can use to describe the experience. Sales staff was very helpful in figuring out exactly what I should have to fulfill my needs. Pricing was fair and reasonable, especially after the install experience. Well worth every penny. I Amazing! Phenomenal! They had a crew install a new whole house generator today. Intelligent, knowledgeable, professional, personable, talented, detail oriented, thorough, dedicated, supportive, caring, honest, dedicated, are just a few words I can use to describe the experience. Sales staff was very helpful in figuring out exactly what I should have to fulfill my needs. Pricing was fair and reasonable, especially after the install experience. Well worth every penny. I can't recommend them high enough. I can't think of a single company I've purchased from and dealt with over my 75+ years that come even close. recommend them high enough. I can't think of a single company I've purchased from and dealt with over my 75+ years that comes even close.
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March 2019 by Randy Nehf
We purchased our new Guardian 2100 Generator from Home Backup Systems back in October of 2018. They were amazing. They handled all the planning and install, Coordinated the utility companies and county inspections to installing the gas lines and electrical hookups. We recommend them to everyone we speak to about our experience. The peace of mind you get knowing that your generator is there is priceless.