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November 2023 by Mary Green
Very happy. Fit me in same day. Reasonable price for a regular pedicure.
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July 2023 by Autumn
WORST SERVICE I’VE EVER EXPERIENCED. Went to Serenity 5/29 at 3:30 for a full set. They started removing my old set 30 minutes past my appointment at 4:00. As the woman in the first seat was removing them I asked her to please be carful bc my nails are sensitive. That made her very mad, She then told me she will not do my nails because I said they were so sensitive and that I should “go back to my nail salon to get my nails done” so after wasting 45 minutes of my time I was left with nothing. My sisters wedding is tomorrow and now I’m left with extremely damaged nail beds. In my 5 years of experience with serval different nail salons I have never had an experience like this. To top it off there was 3 middle aged woman snickering and talking about me right behind me. One was apparently a cop and tried to intimidate me with that information? Mind you I had not moved from my seat and was not speaking to any of the customers. If I were being aggressive I would understand the 3rd party. This whole situation was a complete joke. Like I genuinely thought a camera crew was going to come out of the closet. SMH save your TIME and your NAILS but not going to this “business”
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May 2023 by Mel Bishofberger
Great place to go. Supper nice technicians. Prices are fair.
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March 2023 by Alli Sukow
You wait for 20 minutes even thought you have an appointment and then are only in the chair for 15.. Super rushed and just bad service in general. Will not be going back.Service: Pedicure
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January 2023 by Scarlet Hunt
APPALLING SERVICE I called for an appointment today and came in I waited for over and hour and was finally approached by someone I showed an inspiration picture and was told I can only have one color (if you are going to own a nail salon I recommend letting your costumers pick more than one color) so I completely changed my mind and settled for less I chose a light blue I liked I was not approached for another 20 MINUTES at this time 3 walk-ins have already been sat down and I had scheduled an appointment by the 4 person that had walked in and listen to a woman name two colors and they had started on her nails I had had enough and left without a manicure but with a dirty look by the guy who told me I could only have one color this is BY FAR THE WORST NAIL SALON I HAVE EVER SEEN this is completely unacceptable and do not ever treat any other person like this again because I assure you you will lose more business. ABSOLUTELY APPALLED. The picture attached is what I had requested which can easily be done.
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January 2023 by Patty Achilli
Local family run business. They provide professional service with a friendly home town atmosphere
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August 2022 by Lasa Wenner
Great place for nails! They are always so nice, happy to do extra things you’d like with nails. Many colors. I’ve been to other places in Fort and have had bad experiences. This place does nails correctly! I have four stars only bc I usually make an appointment but end up waiting when walk ins come in. Other than that it’s great!Services: Gel manicures
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July 2022 by Melanie Skow
It never fails that when I schedule an appointment I wait 45 minutes to an hour. Today I scheduled an apt at 2:30, sat for ten minutes and watched 4 other people get taken before me. I just don’t understand how you take appointments but never stick to them. I not only stated on the phone that I had to be somewhere by 4pm and couldn’t wait an hour and a when I got there. After 10 minutes of waiting I asked will you be able to finish my nails by 3:30 (usually it takes no more than 30 minutes to do my nails). He said no, got sassy, and continued to take walk ins completely disregarding set appointments. I’m not sure why I ever go back as this happens every time. I will not be returning. Also stay clear of this place if you are pregnant they use illegal monomers, which is why it smells so bad and gives you a headache after you are long gone, it can cause a miscarriage!! They have no ventilation and should be checked by state. And it’s so unsanitary!!Services: Pedicures
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July 2022 by Sarah Rimmer
Good family. Nice people. Just make sure u call ahead for appointments, they get very busy.
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May 2022 by Sebsar Williams
My pedicure from the guys where great they get all the stars. The lady who did my nails did the wrong color and when I told her she yelled at me and told me it was to late to change. They where supposed to stiletto shaped but they are super oddly shaped. Would not have her do my nailsAgain very mean and grumpy.
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May 2022 by Jenn
I really like this salon because I prefer gel nails and everytime I go here they last much longer than anywhere else I've been. They are well loved with lots of regulars so I'd suggest afternoon weekday appointments as Saturdays are super busy and a bit longer for wait time which can be expected. They do a great job!
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November 2021 by Rachael Schaller
They do a reply nice job on the gel manicure's and very welcoming and family friendly.
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November 2021 by kayla johnson
When my cousin and I went in they acted like we didn't make an appointment and had us wait forever and we ended up leaving and taking our business elsewhere, worst costumer service I have ever experienced in my lifetime at a nail salon
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October 2021 by Mariah Janisch
We had an appointment but we’re treated like we just came in. My friend and I waited approximately 45 minutes. My friend then got her pedicure while I waited more and the same guy then did mine. So, we were there a really long time with me sitting sort of just waiting.Service: Pedicures
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September 2021 by Bobbie Stach
Been going here for over 10 years and love it!!
